智慧社区如何影响社区依恋?——基于北京老旧小区智慧化改造的案例研究  

Do smart renovations increase neighborhood attachment?--Evidence from field surveys in two old neighborhoods in Beijing

作　　者：汝鹏[1] 沈娅云 苏竣[1] RU Peng;SHEN Yayun;SU Jun(School of Public Policy and Management,Tsinghua University,Beijing 100084,China;Institute for National Governance and Global Governance,Tsinghua University,Beijing 100084,China)

机构地区：[1]清华大学公共管理学院,北京100084 [2]清华大学国家治理与全球治理研究院,北京100084

出　　处：《中国软科学》2023年第4期66-75,共10页China Soft Science

基　　金：科技创新2030—“新一代人工智能”重大项目课题五(2020AAA0105405);国家自然科学基金面上项目(72074134);国家社会科学青年基金(22CGL035);清华大学自主科研计划文科专项(2019THZWYY04)。

摘　　要：智慧社区建设如何提升居民的社区认同是基层治理中的重要命题。选取北京两个老旧小区进行实地调查,探究智慧化改造影响居民社区依恋的机制。研究发现:社区智慧服务感知质量对社区依恋有正向作用,但其直接效应小于通过社会资本和居民满意度的间接效应;智慧社区建设中提高公众参与度、增加互动互信有助于提升社区依恋。Neighborhood attachment has barely been the focus of smart community development.This study conducted a field survey to investigate how smart renovations affect residents’neighborhood attachment in two neighborhoods in Beijing,China.The PLSPM method and the multi-group analysis were applied to analyze the data.It was found that the perceived quality of smart services indirectly increased neighborhood attachment,but the direct effect was smaller than the indirect(mediating)effects via social capital and residential satisfaction.The indirect effects of residential satisfaction on neighborhood attachment were smaller than the mediating effect of social capital on neighborhood attachment.

关 键 词：智慧社区 社区依恋 居民满意度 社会资本 

分 类 号：C916[经济管理]