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作 者:李娟[1] 朱瑜[1] 洪云 Li Juan;Zhu Yu;Hong Yun(Emergency Department,Maternal and Child Health Hospital Affiliated to Nantong University,Nantong 226018,Jiangsu Province,China)
机构地区:[1]南通大学附属妇幼保健院急诊科,江苏南通226018
出 处:《中外医药研究》2023年第2期112-114,共3页JOURNAL OF CHINESE AND FOREIGN MEDICINE AND PHARMACY RESEARCH
摘 要:目的:分析急诊孕产妇在接诊急救中应用程序化护理风险管理的临床效果。方法:选取2019年11月—2022年11月南通大学附属妇幼保健院急诊科收治的孕产妇86例为观察对象,采用系统抽样法分为对照组与观察组,各43例。对照组给予常规护理,观察组给予程序化护理风险管理。比较两组急救效果与护理质量评分、医患纠纷及护理不良事件发生率、护理满意度评分。结果:观察组接诊、治疗时间短于对照组,护理质量评分高于对照组,差异有统计学意义(P<0.001)。观察组医患纠纷及护理不良事件发生率低于对照组,差异有统计学意义(P<0.05)。观察组服务态度、护理技巧、沟通能力、护理舒适度评分高于对照组,差异有统计学意义(P<0.05)。结论:急诊孕产妇在接诊急救中应用程序化护理风险管理的效果显著,缩短了接诊及治疗时间,减少医患纠纷及护理不良事件,可提高护理满意度。Objective:To analyze the clinical effect of the application of programmed nursing risk management in emergency pregnant women receiving first aid.Methods:From November 2019 to November 2022,86 pregnant women who were admitted to the emergency department of Maternal and Child Health Hospital Affiliated to Nantong University were selected as observation objects.Using systematic sampling method,they were divided into control group and observation group,with 43 cases in each group.The control group was given routine nursing,and the observation group was given programmed nursing risk management.The first aid effect,nursing quality score,doctor-patient disputes and nursing adverse events,and nursing satisfaction scores were compared between the two groups.Results:The consultation and treatment time of the observation group was shorter than that of the control group,and the nursing quality score was higher than that of the control group,the difference was statistically significant(P<0.001).The incidence of doctor-patient disputes and nursing adverse events in the observation group was lower than that in the control group,and the difference was statistically significant(P<0.05).The service attitude,nursing skills,communication skills,and nursing comfort scores of the observation group were higher than those of the control group,and the difference was statistically significant(P<0.05).Conclusion:The application of programmed nursing risk management in emergency pregnant and lying-in women has a significant effect,shortening the time of admission and treatment,reducing doctor-patient disputes and nursing adverse events,and improving nursing satisfaction.
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