疫情防控背景下政府辟谣信息接受意愿的影响因素及其组态研究——基于脆弱性理论  

Influencing Factors and Configuration Analysis of the Acceptance of Government Rumor-Refuting Information in the Context of Epidemic Prevention and Control——A Research on the Basis of Vulnerability Theory

作　　者：陈娟 谢丹 阿卜杜萨拉木·喀伍力 邓胜利[3] CHEN Juan;XIE Dan;Abudusalam·Kawul;DENG Shengli(College of Management,Wuhan Institute of Technology,Wuhan 430205,China;College of Public Administration,Huazhong Agricultural University,Wuhan 430070,China;College of Information Management,Wuhan University,Wuhan 430072,China)

机构地区：[1]武汉工程大学管理学院,湖北武汉430205 [2]华中农业大学公共管理学院信息管理系,湖北武汉430070 [3]武汉大学信息管理学院,湖北武汉430072

出　　处：《情报科学》2023年第5期50-58,67,共10页Information Science

基　　金：国家社会科学基金一般项目“面向动态疫情的政府辟谣信息效果评价及提升路径研究”(21BTQ101)。

摘　　要：【目的/意义】用户接触辟谣信息,并不能等同于用户接受辟谣信息。研究疫情防控背景下影响用户接受政府辟谣信息意愿的主要因素和相关路径,有助于政府精准治理网络谣言。【方法/过程】调查疫情防控背景下的网络用户接受政府辟谣信息的相关心理与行为,以脆弱性理论为基础构建理论模型,运用模糊集定性比较分析法对问卷数据进行影响因素与组态路径分析。【结果/结论】政府辟谣信息接受意愿的影响因素组态可分为三类:社会支持型、社会支持—谣言鉴别能力型、谣言鉴别能力型。动态压力、信息焦虑、社会支持和谣言鉴别能力是影响政府辟谣信息接受意愿的核心因素。【创新/局限】组态分析更加深刻地揭示影响政府辟谣信息接受意愿的不同核心因素的联合影响机制和实现路径。后续研究可比较分析疫情不同时期影响用户辟谣信息接受意愿路径的差异性。【Purpose/significance】Exposure to rumor-refuting information does not imply acceptance of it.The study of the main factors and related paths influencing users'acceptance of government rumor-refuting information in the context of epidemic prevention and control,will help the precise combat of online rumors.【Method/process】A vulnerability theory-based theoretical model was developed to investigate the psychology and behavior of users toward the acceptance of government rumor-refuting information in the context of the prevention and control.The analysis of the influencing factors and configuration is conducted by fuzzy-set qualitative comparative analysis based on questionnaire data.【Result/conclusion】The study discovered three types of influencing factors of acceptance of government rumor-refuting information:social support,social support-rumor discrimination ability,and rumor discrimination ability.The main factors influencing the acceptance of government rumor-refuting information are dynamic pressure,information anxiety,social support,and rumor discrimination ability.【Innovation/limitation】This study uses the fuzzy-set qualitative comparative analysis to reveal the joint influence mechanism and realization path of various core factors influencing the acceptance of government rumor-refuting information.Subsequent research can compare the differences in the pathways influencing users'acceptance of government rumor-refuting information at different stages of the epidemic.

关 键 词：疫情防控 政府辟谣信息 信息接受意愿 脆弱性 组态分析 

分 类 号：D630[政治法律—政治学]