PDCA循环管理法对降低药房调剂内差的效果分析  

Effect Analysis of PDCA Cycle Management Method on Reducing Internal Difference of Dispensing in Pharmacy

作　　者：陈东欣[1] Chen Dong-xin(Changzhou De'an Hospital,Changzhou 213000,Jiangsu Province,China)

机构地区：[1]常州市德安医院,江苏常州213000

出　　处：《中国社区医师》2023年第16期161-163,共3页Chinese Community Doctors

摘　　要：目的:分析PDCA循环管理法对降低药房调剂内差的效果。方法:将2021年11月—2022年4月常州市德安医院药房发生的调剂内差进行分类并分析原因,比较实施PDCA循环管理法前、后药房药品调剂内差发生例数和分类,分析实施PDCA循环管理法的有效性。结果:药房实施PDCA循环管理法后,各调剂人员发生的内差例数均有明显下降,平均改善率达41.05%;各类调剂内差例数均下降,发生例数持续降低;调剂数量差错下降39.58%,品种差错下降43.02%。结论:PDCA循环管理法应用于药房调剂工作中效果显著,可减少药品调剂内差,提高医院的安全用药水平和调剂管理质量。Objective:To analyze the effect of PDCA cycle management method on reducing internal differences of dispensing in pharmacy.Methods:The internal difference of dispensing in the pharmacy of Changzhou De'an Hospital from November 2021 to April 2022 were classified and the causes were analyzed.The number of cases and type of internal difference of dispensing in the pharmacy before and after PDCA cycle management method was implemented were compared.The effectiveness of PDCA cycle management method was analyzed.Results:After PDCA cycle management method was implemented in the pharmacy,the number of cases with internal differences in dispensing staff decreased significantly,and the average improvement rate reached 41.05%.The number of cases with various types of internal difference of dispensing decreased,and the number of occurrences continued to decrease.The quantity error of dispensing decreased by 39.58%,and the variety error decreased by 43.02%.Conclusion:The application of PDCA cycle management method in the pharmacy dispensing is significantly effective,it can reduce internal differences in medication dispensing and improve the level of safe medication use and the quality of dispensing management in hospitals.

关 键 词：PDCA循环管理法 药房 调剂内差 

分 类 号：R95[医药卫生—药学]