北京某医院党建引领接诉即办工作实践研究  

Research on the work practice of leading the"swift response to public complaints"by Party building in a hospital in Beijing

作　　者：王建敏[1] 花蕾[1] 岳小林 WANG Jianmin;HUA Lei;YUE Xiaolin(Xuanwu Hospital,Capital Medical University,Beijing,100053,PRC)

机构地区：[1]首都医科大学宣武医院,北京市100053

出　　处：《中国医院》2023年第8期76-78,共3页Chinese Hospitals

基　　金：北京市医院管理中心党建调研课题“发挥公立医院党组织作用做好党建引领接诉即办工作的实践研究”。

摘　　要：公立医院作为医疗服务体系的主体,肩负着“病有所医”的重要职责。目前,公立医院接诉即办已成为群众反映看病就医问题的重要渠道。文章以首都医科大学宣武医院为例,系统总结了发挥公立医院党组织作用做好党建引领接诉即办的重要意义、举措经验、工作成效以及问题建议等。As the main body of the medical service system,public hospitals shoulder the important responsibility of all patients having access to medicine.At present,swift response to public complaints has become an important channel for people to report the problems of medical treatment in public hospitals.Taking Xuanwu Hospital Capital Medical University as an example,the paper systematically summarized the significance,experience,effectiveness,problems,and countermeasures of playing the role of Party organizations in public hospitals to lead the“swift response to public complaints”by Party building.

关 键 词：党建引领 接诉即办 公立医院 党组织 

分 类 号：R197.3[医药卫生—卫生事业管理]