基于认知摩擦的老龄智能可穿戴设计研究进展  

Research Progress on Smart Wearable Design for Aging Based on Cognitive Friction

作　　者：李帅 LI Shuai(Jiangxi Provincial Research Center of Modern Clothing Engineering Technology,Jiangxi Institute of Fashion Technology,Nanchang 330200)

机构地区：[1]江西服装学院江西省现代服装工程技术研究中心,江西南昌330200

出　　处：《纺织科学与工程学报》2023年第3期126-132,138,共8页Journal of Textile Science & Engineering

基　　金：江西省教育厅科技项目(GJJ191085);江西服装学院校级科研项目(JF-LX-201909)。

摘　　要：研究老龄用户在智能可穿戴设备使用过程中认知摩擦的成因,并探索消减认知摩擦设计策略。首先以认知摩擦的概念和产生认知摩擦三个模型为基础,剖析了认知摩擦与老龄用户、智能可穿戴设备与研发人员之间的内在关系。其次探讨了认知摩擦的三种类型,以及分析导致其形成的九种成因。结论得出用户模型、设计模型与系统表象不匹配关系生成认知摩擦,即内隐性认知摩擦、保障性认知摩擦和外显性认知摩擦。提出消减认知摩擦的设计流程,对用户模型进行研究与分析。用户模型向设计模型转化,包括产品原型设计、产品原型测试、产品开发设计。设计模型向系统表象转化,包括产品最终测试、产品发布。对老龄智能可穿戴设备认知摩擦的分析与消减,可以帮助提升用户体验和产品可用性。The causes of cognitive friction in the use of smart wearable devices by aging users were investigated,and design strategies to reduce cognitive friction were explored.Firstly,based on the cognitive friction concept and three models of cognitive friction generation,the intrinsic relationships between cognitive friction and aging users,smart wearable devices and RD personnel were analyzed.Next,three types of cognitive friction were explored,and nine causes that led to its formation were analyzed.It was concluded that the mismatched relationships between user model,design model and system representation generated cognitive friction,that is,implicit cognitive friction,guaranteed cognitive friction and explicit cognitive friction.The design process to reduce cognitive friction was proposed.Firstly,the user model was studied and analyzed.Secondly,the user model was transformed into the design model including product prototyping,product prototype testing,and product development design.Then the design model was transformed into the system representation including final product testing and product release.The analysis and reduction of cognitive friction of aging smart wearable devices could help improve user experience and product usability.

关 键 词：认知摩擦 智能可穿戴 老龄用户 设计策略 

分 类 号：TP368.33[自动化与计算机技术—计算机系统结构] F416.6[自动化与计算机技术—计算机科学与技术]