“大质控”理念下医疗质量管理体系的构建与实践探索  

The Construction and Practice of Medical Quality Management System Under the Concept of“Big Quality Control”

作　　者：王飞[1] 张春燕[1] 张付静 孙静茹 王卓 WANG Fei;ZHANG Chunyan;ZHANG Fujing;SUN Jingru;WANG Zhuo(Department of Quality Control,Liaocheng People’s Hospital,Liaocheng Shandong 252000,China)

机构地区：[1]山东省聊城市人民医院质控处,山东聊城252000

出　　处：《中国卫生标准管理》2023年第13期50-54,共5页China Health Standard Management

基　　金：2019年山东省医院协会管理研究课题(SDPHA201909005)。

摘　　要：高质量发展是新时代发展的必然要求,也是深化医改的重要内容。医疗质量与安全是医院持续发展的基石,医疗质量管理体系完善与否影响着医院质量与安全管理措施的具体实施,影响着公立医院的高质量发展。医院建立了“大质控”理念下的医疗质量管理体系,涵盖了组织体系、标准体系、指标体系、评价/反馈体系及综合质量目标考核体系,形成医院医疗质量与安全闭环管理。基于实践,医院积极探索体系高效运行新机制,促进了医院医疗服务能力和质量管理科学化、规范化和标准化,实现了科学创新管理并取得实效,为引导和助力医院高质量转型发展提供借鉴。High-quality development is an inevitable requirement of development in the new era and an important part of deepening medical reform.Medical quality and safety is the cornerstone of hospital sustainable development,whether the hospital medical quality management system is perfect or not affects the specific implementation of hospital quality and safety management,and affects the high-quality development of public hospitals.The hospital has established a hospital quality management system under the concept of"big quality control",which covers the organization system,standard system,index system,evaluation/feedback system,and comprehensive quality target assessment system,forming a closed-loop management of hospital medical quality and safety management.Based on practice,the hospital actively explored new mechanisms of high-quality and efficient operation,promoted the scientific,standardized and standardized hospital medical quality management,realized scientific innovation management and achieved practical results,and provided reference for guiding and assisting the high-quality transformation and development of the hospital.

关 键 词：大质控 医疗质量 质量管理 管理体系 构建 实践 

分 类 号：R197[医药卫生—卫生事业管理]