支助中心医院内转运管理系统的开发与应用  

Development and application of an intrahospital transport management system for support centers

作　　者：李芸 袁芳 彭双 陈晓瑜 Li Yun;Yuan Fang;Peng Shuang;Chen Xiaoyu(Support Center,Tongji Hospital,Tongji Medical College,Huazhong University of Science and Technology,Wuhan 430030,China)

机构地区：[1]华中科技大学同济医学院附属同济医院支助中心,湖北武汉430030

出　　处：《护理学杂志》2023年第14期9-12,共4页Journal of Nursing Science

摘　　要：目的探讨支助中心医院内转运管理系统的研发与应用效果。方法2021年6-12月研发并应用支助中心院内转运管理系统,通过信息化管理手段优化特检陪检、标本及药品转运流程,扫码识别患者身份、转运进程,全流程监测院内转运信息;与2020年6-12月采用传统的工作模式进行效果比较。结果系统应用后,患者陪检、标本转运、药品转运支助中心工作人员工单响应时间、完成时间显著短于应用前,患者及家属对护理服务满意度、医务人员满意度显著提升(均P<0.05)。结论支助中心院内转运管理系统通过对各项转运工作进行全流程信息化管理,提高了院内转运效率及患者就医体验。Objective To develop an intrahospital transport management system for Support Centers,and evaluate its application effect.Methods From June to December 2021,the intrahospital transport management system of the Support Center was developed and applied to optimize the process of accompanying patients for special examinations,specimen and drug transport through information management means.The patient′s identity and transport process were identified by scanning the code,and the intrahospital transport information was monitored throughout the process.It was compared with the traditional working mode used from June to December 2020.Results After the system was applied,the staff′s response time and completion time of work orders of accompanying patients for inspections,specimen transport,and drug transport were significantly shorter than before the application in the Support Center.The satisfaction of patients and their families with nursing services and the satisfaction of medical staff were significantly improved(all P<0.05).Conclusion The intrahospital transport management system for the Support Center improves the intrahospital transport efficiency and patients′medical experience by implementing full-process information management for each transport work.

关 键 词：支助中心 转运管理系统 信息化 护理管理 患者陪检 标本转运 药物配送 

分 类 号：R47[医药卫生—护理学] C931.6[医药卫生—临床医学]