精准治理视角下档案公共服务供给的应然状态、实然困境与使然策略  

作　　者：常大伟[1] 翁慧诠 段莹茹 

机构地区：[1]郑州大学 [2]郑州大学中原关键金属实验室

出　　处：《档案管理》2023年第4期69-72,共4页Archives Management

基　　金：国家社科基金一般项目“档案治理生态系统优化及治理效能提升研究”(项目编号:22BTQ108)阶段性成果。

摘　　要：精准治理是一种具有前瞻性、差异化和需求导向的治理理念与治理方式。将精准治理理念引入档案公共服务供给,有助于在精准识别档案公共服务需求的基础上,精准高效地匹配档案公共服务资源、推送档案公共服务内容、获取档案公共服务反馈、评价档案公共服务效果,为促进档案公共服务模式转型和方法重塑提供新的思路。面对档案公共服务供给存在的服务理念延宕、需求识别泛化、供给方式单一、服务效能不高等问题,急需从优化资源结构、强化技术应用、改进服务策略、完善制度体系等方面提升档案公共服务供给的公平性、可及性、效能性和规范性。Precision governance is a forward-looking,differentiated and demand-oriented governance concept and governance approach.Introducing the concept of precision governance into archival public service supply can help to accurately identify archival public service demands,precisely and efficiently match archival public service resources,push archival public service contents,obtain archival public service feedback and evaluate archival public service effects,and provide new ideas to promote the transformation of archival public service model and methodological reshaping.Faced with the problems of delayed service concept,generalized demand identification,single mode of supply and low service effectiveness,it is urgent to improve the fairness,accessibility,effectiveness and standardization of archival public service supply by optimizing resource structure,strengthening technology application,improving service strategy and perfecting institutional system.

关 键 词：精准治理 档案服务 公共服务 服务供给 服务效能 需求识别 管理规范 

分 类 号：G279.2[文化科学—档案学]