不同搜寻方式下健康信息用户的学习结果差异研究  

Investigating on the Differences in Learning Outcomes of Health Information Users under Different Search Methods

作　　者：陈忆金 赵一鸣[2,3,4] 林雨婷 梁芷瑜 Chen Yijin;Zhao Yiming;Lin Yuting;Liang Zhiyu(South China Normal University,School of Economics and Management,Guangzhou 510006;The Center for the Studies of Information Resources,Wuhan University,Wuhan 430072;School of Information Management,Wuhan University,Wuhan 430072;Big Data Research Institute,Wuhan University,Wuhan 430072;Department of Information Management,the Chinese University of Hongkong(Shenzhen),Shenzhen 518172)

机构地区：[1]华南师范大学经济与管理学院,广州510006 [2]武汉大学信息资源研究中心,武汉430072 [3]武汉大学信息管理学院,武汉430072 [4]武汉大学大数据研究院,武汉430072 [5]香港中文大学(深圳)信息管理与商业分析系,深圳518172

出　　处：《图书情报工作》2023年第16期88-98,共11页Library and Information Service

基　　金：国家社会科学规划项目“健康信息用户‘搜索即学习’过程中的知识结构演化规律研究”(项目编号:20BTQ075);国家自然科学基金面上项目“‘搜索即学习’视角下的用户学习状态感知与智能响应研究”(项目编号:72274146)研究成果之一。

摘　　要：[目的/意义]探究不同健康信息搜寻方式下用户的学习结果,以发现不同搜寻方式带来的学习结果是否存在差异。[方法/过程]采用模拟检索实验、问卷调查与深度访谈3种研究方法,从认知学习和态度学习两个维度设计健康信息用户学习结果评估指标,比较3种信息搜寻方式的用户在学习结果上存在的差异。[结果/结论]研究发现,3种信息搜寻方式的用户在搜寻后获得的认知学习结果存在差异。用户在搜寻过程中所学习的信息内容受到信息搜寻方式和信息来源的影响;不同搜寻方式的用户在搜寻信息前后的情绪类型与情绪变化路径也存在差异。研究结果从理论上扩展已有搜索即学习领域普遍关注的认知学习结果分类研究,印证信息搜寻用户认知学习与态度学习之间的内在关系,为奠定搜索即学习过程分析提供有益的参考。[Purpose/Significance]In order to discover whether there are differences in learning outcomes in different seeking methods by exploring the learning outcomes of users under different health information seeking channels.[Method/Process]Three research methods,including simulated retrieval experiment,questionnaire and in-depth interview,were used to design health information users’learning outcome assessment indexes in two dimensions,cognitive learning and attitudinal learning,and to compare the differences in learning outcomes among users of the three information seeking methods.[Result/Conclusion]The study finds that there are differences in the cognitive learning outcomes obtained by users of the three information seeking methods after searching.The information content learned by users during the search process is influenced by the information seeking method and the information source.There are also differences in the types of emotions and emotional change paths of users before and after seeking information.The results of the study theoretically extend the existing cognitive learning outcome classification studies that have been commonly focused on in the search-as-learning field,corroborate the intrinsic relationship between users’cognitive learning and attitudinal learning,and provide a useful reference for laying out the analysis of the search-as-learning process.

关 键 词：信息检索 在线问诊 信息搜寻方式 健康信息 学习结果 

分 类 号：G252[文化科学—图书馆学]