老年人ICT代际学习社会支持系统及其共建策略  

Social Support System of ICT Intergenerational Learning for the Elderly and Its Joint Development Strategies

作　　者：曾粤亮 徐琳琳 ZENG Yueliang;XU Linlin

机构地区：[1]华中师范大学信息管理学院

出　　处：《图书馆论坛》2023年第9期96-106,共11页Library Tribune

基　　金：中央高校基本科研业务费项目“智慧公共文化服务供给模式与实现路径研究”(项目编号:CCNU20XJ003)研究成果。

摘　　要：面向老年人的ICT代际学习项目能够助力老年人适应数字社会、提高数字素养,进而促进积极老龄化;厘清其社会支持系统的要素与实现方式,可为相关项目的实践与优化提供理论依据与实践指导。文章结合社会支持理论,通过文献调研和网络调查,从支持主体、支持内容、学习模式等3个方面剖析国际上老年人ICT代际学习实践现状。研究发现:其社会支持主体包括正式组织、非正式组织、个体;主要提供物质型、信息型、情感型支持;形成专题知识讲授、一对一数字援助、亲子学习交流、线上线下结合的学习模式;具有多主体参与、多维度支持、多形式开展、双向教学相长的特点。文章据此构建老年人ICT代际学习社会支持系统框架,并面向相关支持主体提出共建策略,包括:加强各主体的角色认知与服务意识;强化社会支持主体之间的合作;设计线上线下结合的服务形式;优化空间与基础设施建设;组建专业指导团队。ICT intergenerational learning programs for the elderly can help them adapt to the digital society,improve their digital literacy and promote active aging.Clarifying the elements and implementation mechanism of the social support system can provide theoretical basis and practical guidance for relevant projects.Based on social support theory,and by means of literature review and online survey,this paper analyzes the current international practices of ICT intergenerational learning,focusing on support subject types,support content and learning mode.The social support subjects include formal organizations,informal organizations and individuals,mainly providing material,information and emotional supports.There emerge such learning patterns as thematic knowledge lectures,one-for-one digital assistance,parent-child learning exchanges,and online and offline integration.The projects highlight multi-agent participation,multi-dimensional support,multi-form development,and mutual teaching.Thus,a framework of social support system for ICT intergenerational learning is established,and the joint development strategies related to stakeholders are put forward,including:strengthening the role cognition and service consciousness of stakeholders,enhancing the cooperation between social supporting subjects,developing online and offline integrated services,optimizing spaces and infrastructure,and building up a professional guidance team.

关 键 词：老年人 信息与通信技术 代际学习 社会支持系统 数字素养 

分 类 号：G252[文化科学—图书馆学] C913.6[经济管理]