优化急诊护理流程对急诊患儿抢救效率和患儿家属满意度的影响  

The Influence of Optimizing Emergency Nursing Process on Rescue Efficiency of Emergency Children and Satisfaction of Patients'Families

作　　者：韩旭 张瑞 朱贺云 HAN Xu;ZHANG Rui;ZHU He-yun(Emergency Department,Zhumadian Central Hospital,Zhumadian 463000,China)

机构地区：[1]驻马店市中心医院急诊科,驻马店463000

出　　处：《四川解剖学杂志》2023年第2期143-145,共3页Sichuan Journal of Anatomy

摘　　要：目的:分析优化急诊护理流程对急诊患儿抢救效率和患儿家属满意度的影响.方法:选取2021年4月至2022年4月本院收治的203例急诊患儿作为研究对象.根据护理流程不同将其分为观察组(n=109,优化急诊护理流程)和对照组(n=94,常规急诊护理流程).比较两组患儿抢救效率及患儿家属满意度.结果:观察组分诊评估时间、就诊等待时间、完成心电监护时间及静脉采血、用药耗时均短于对照组,差异有统计学意义(P<0.05).观察组患儿家属总满意度(91.74%,100/109)高于对照组(80.85%,76/94),差异有统计学意义(P<0.05).结论:优化急诊护理流程可有效缩短就诊等候时间,提高抢救效率及患儿家属满意度,实现护理质量的持续改进.Objective:To analyze the influence of optimizing the emergency nursing process on rescue efficiency of emergency children and satisfaction of patients'families.Methods:A total of 203 emergency children admitted in our hospital from April 2021 to April 2022 were selected in this study.And they were divided into observation group(n=109,optimized emergency nursing process)and control group(n=94,conventional emergency nursing process)according to different nursing processes.The rescue efficiency and satisfaction of the patient's family members between two groups were compared.Results:The observation group had shorter diagnostic evaluation time,waiting time for medical treatment,completion time of electrocardiogram monitoring,venous blood collection,and medication time compared to the control group,the differences were statistically significant(P<0.05).The total satisfaction of family members of observation group(91.74%,100/109)was higher than that of the control group(80.85%,76/94),the difference was statistically significant(P<0.05).Conclusion:Optimizing the emergency nursing process can effectively shorten the waiting time for medical treatment,improve rescue efficiency of emergency children and satisfaction of patients'families,and achieve continuous improvement in nursing quality.

关 键 词：优化急诊护理流程 抢救效率 家属满意度 

分 类 号：R472.2[医药卫生—急诊医学]