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作 者:王文韬[1,2] 唐思捷 钱鹏博 宋天骁 倪悦 Wang Wentao
机构地区:[1]安徽大学管理学院,安徽合肥230601 [2]南京大学信息管理学院,江苏南京210023 [3]复旦大学文献信息中心,上海200433
出 处:《情报理论与实践》2023年第9期95-104,共10页Information Studies:Theory & Application
基 金:安徽省杰出青年科研项目“信息经验视域下信息成瘾的敏化机理与干预策略研究”(项目编号:2022AH020004);安徽高校研究生科学研究项目“弱关系社交媒体用户间歇性中辍行为反复机理及优化研究”(项目编号:YJS20210028)的成果。
摘 要:[目的/意义]结合个体频繁体验无聊的普遍社会现象,厘清享乐型信息系统与过度使用手机的关联机理,分析其触发路径与驱动模式,有助于用户合理安排手机使用,推动享乐型信息系统优化用户体验。[方法/过程]采用扎根理论对23位受访者的访谈资料进行分析,提取个体享乐型信息系统使用的影响因素。据此设计问卷,共发放342份问卷,实收有效问卷267份,并用fsQCA方法对数据进行分析,得到不同无聊倾向下享乐型信息系统触发用户过度使用手机的路径与驱动模式。[结果/结论]难以自乐型、环境困扰型、内外刺激型和低无聊型4种驱动模式下过度使用手机的显著正向影响因素均包含内容质量和平台功能,而感知行为控制是除低无聊型驱动模式外所有无聊倾向驱动模式下的核心负向影响因素;低无聊型驱动模式下过度使用手机的触发路径与其他模式存在显著区别,个体在该模式下更关注享乐型信息系统的功能属性而非享乐属性。[Purpose/significance] Combined with the common social phenomenon that individuals frequently experience boredom,clarify the correlation mechanism of hedonic information system and excessive use of mobile phones,analyze its trigger path and driving mode,which helps users to arrange the use of mobile phones reasonably,and promotes hedonic information system to optimize the user experience.[Method/process] Using the Grounded theory method to analyze the interview data of 23 respondents,extracting the factors influencing the use of individual hedonic information systems,then designed the questionnaire,distributed to 342 respondents and collected 267 valid questionnaires.Finally,analyzed the data with fsQCA method to get the path for hedonic information system to excessive mobile phone use in different boredom tendency drive modes.[Result/conclusion] The significant positive influences on excessive mobile phone use in the difficult self-enjoyment drive mode,the environmental disturbance drive mode,the internal and external stimulation drive mode,and the low boredom drive mode all include content quality and platform services,while perceived behavioral control is the core negative influence in all boredom tendency drive modes except the low boredom drive mode;the trigger path of excessive mobile phone use in the low boredom drive mode is significantly different from other modes,in which individuals pay more attention to the functional attributes of hedonic information systems than to the hedonic attributes.
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