开源软件社区用户知识贡献行为研究——基于SEM与fsQCA混合方法  

Examining Users Knowledge Contribution in Open Source Software Communities--A Mixed Method of SEM and fsQCA

作　　者：周涛[1] 袁青青 邓胜利[2] Zhou Tao;Yuan Qingqing;Deng Shengli(School of Management,Hangzhou Dianzi University,Hangzhou 310018,China;School of Information Management,Wuhan University,Wuhan 430072,China)

机构地区：[1]杭州电子科技大学管理学院,浙江杭州310018 [2]武汉大学信息管理学院,湖北武汉430072

出　　处：《现代情报》2023年第11期146-157,167,共13页Journal of Modern Information

基　　金：浙江省哲学社会科学规划课题“开源社区平台用户参与开发行为机理及提升策略研究”(项目编号:23NDJC155YB)。

摘　　要：[目的/意义]开源软件社区用户通常从社区中获取代码相关知识,而缺乏贡献的动机和意愿,这将影响社区的可持续发展。[方法/过程]整合动机理论与社会资本理论,构建了开源社区用户知识贡献行为模型,采用混合方法包括SEM和fsQCA对数据进行分析。[结果/结论]研究发现,内部动机(流体验、自我效能)、外部动机(感知声誉、互惠)、社会互动关系、社区认同、共同语言显著影响用户知识贡献意愿和行为。fsQCA结果显示,流体验、感知声誉、互惠、信任是4个组态的共同核心条件。研究结果启示,开源软件社区需要关注用户的内外部动机,发展社会资本,以激发用户的知识贡献意愿和行为,促进开源社区持续快速发展。[Purpose/Significance]Users often obtain code-related knowledge in open source software communities,but lack the motivation and intention to contribute their knowledge.This may affect the sustainable development of open source software communities.[Method/Process]Integrating the motivational theory and social capital theory,this research created a model,and used the mixed method of SEM and fsQCA to analyze the data.[Result/Conclusion]The results show that intrinsic motivations(flow experience and self-efficacy),extrinsic motivations(perceived reputation and reciprocity),social interaction ties,identification,and common language positively affect users intention to contribute knowledge.The fsQCA results indicated that flow experience,perceived reputation,reciprocity and trust are the common core conditions of four configurations.The results show that open source software communities should be concerned with both intrinsic and extrinsic motivations,and develop social capital in order to stimulate users contribution intention and ensure the continuous and rapid development of communities.

关 键 词：开源软件社区 知识贡献 混合方法 fsQCA 

分 类 号：C931.6[经济管理—管理学]