职场操控应对行为概念界定与量表开发  

On the Concept of Workplace Manipulation Coping Behavior and Its Scale Design

作　　者：石冠峰[1] 张蕊 唐杰 刘朝辉 庞惠伟 Shi Guanfeng;Zhang Rui;Tang Jie;Liu Chaohui;Pang Huiwei(School of Economics and Management,Shihezi University,Shihezi 832000,Xinjiang,China;School of Management,Fujian Normal University,Fuzhou 350007,Fujian,China)

机构地区：[1]石河子大学经济与管理学院,新疆石河子832000 [2]福建师范大学管理学院,福建福州350007

出　　处：《新疆农垦经济》2023年第10期78-92,共15页Xinjiang State Farms Economy

基　　金：国家自然科学基金项目(项目编号:72162029);国家社科基金后期资助项目(项目编号:19FGLB005);教育部人文社科一般项目(项目编号:19YJA630066)。

摘　　要：职场操控负面影响员工的认知、情绪与行为。同时,员工应对职场操控的策略也对职场生态产生了重大影响。基于调节焦点理论,文章采用定性定量相结合的方法对职场操控应对行为进行概念界定,发现并验证了操控应对行为的三个维度:促进性焦点应对、防御性焦点应对和补偿性焦点应对。开发出信效度良好的15题项操控应对行为(WMCB)量表,并进一步验证了三维度分别与员工自我效能感、工作安全感、情绪耗竭的相关关系。研究结果扩展了当前员工应对行为的理论视角,并将职场操控对员工的影响推进到可衡量的阶段,为管理者和员工的行为认知定位提供工具性指引。Workplace manipulation negatively affects employees’cognition,emotion and behavior.At the same time,the employ⁃ees’strategies of coping with workplace manipulation also have a significant impact on the workplace ecology.Based on the theory of regulatory focus,this paper defines the concept of workplace manipulation coping behavior by qualitative and quantitative meth⁃ods.The WMCB scale of 15 items with good reliability and validity was developed to further verify the correlation between the three dimensions of self-efficacy,job security and emotional exhaustion.The results expand the theoretical perspective of employee cop⁃ing behavior,and promote the impact of workplace manipulation on employees to a measurable stage.

关 键 词：职场操控 应对行为 调节焦点理论 量表开发 

分 类 号：C913.2[经济管理] F272.92[社会学]