角色理论视角下国有制造企业工匠精神培育路径的纵向案例研究  

Cultivation Path of the Craftsmanship Spirit in State-Owned Manufacturing Enterprises from the Perspective of Role Theory:A Longitudinal Case Study

作　　者：周延风[1] 张莹 苏丽敏 Yanfeng Zhou;Ying Zhang;Limin Su(School of Business,Sun Yat-Sen University)

机构地区：[1]中山大学管理学院、商学院 [2]中山大学管理学院

出　　处：《管理学季刊》2023年第1期89-120,175,176,共34页Quarterly Journal of Management

基　　金：国家自然科学基金项目“基于道德视角的企业社会责任缺失与消费者响应的关系研究”(项目编号:71872194)、“食品供应链恢复力中英双边学术论坛”(项目编号:72081330514)、“社会企业使命漂移机制研究:基于制度复杂性的视角”(项目编号:72072188);广东省科技创新战略专项资金“广东省财税大数据重点实验室”(项目编号:2019B121203012);教育部学位与研究生教育发展中心项目“BoP包容性创新的可持续发展路径案例研究”(项目编号:ZT-211055805)的资助。

摘　　要：国有制造企业的工匠精神培育对推动国有制造企业高质量发展及实现中国制造业发展战略目标具有积极推动作用。现有研究聚焦探讨工匠精神内涵、重要性及其影响因素,对国有制造企业工匠精神培育过程分析不足。本文基于角色理论视角,选取在钢琴制造业中一家具备工匠精神的国有企业——广州珠江钢琴集团股份有限公司进行纵向单案例研究。本文整合工匠精神影响因素,剖析工匠精神在启蒙、积累和成熟时期员工角色模糊、角色距离和角色过载的失调状态;提炼出相对应的唤起、内化和升华的角色塑造机制;总结出工匠精神“匠心—匠艺—匠魂”的内涵升华以及“个人—人际—群体”影响范围扩散过程。研究结论为国有制造企业工匠精神培育贡献了新的解释框架和管理实践启示。Purpose:Cultivating a craftsmanship spirit in state-owned manufacturing enterprises is of great significance in promoting high-quality development and achieving the strategic objective for the development of China’s manufacturing industry.Due to the important position in national strategy,high organizational stability and diversified personnel decision-making bodies,state-owned manufacturing enterprises have both external mission and internal motivation in cultivating craftsmanship spirit.Existing studies fo-cus on the scope,significance and impact of the craftsmanship spirit,with insufficient analysis on the process and mechanisms,es-pecially the cultivation of craftsmanship spirit in the context of state-owned manufacturing enterprises.This paper addresses this gap by conducting a longitudinal single case study on Guangzhou Pearl River Piano Group Co.Ltd,a state-owned enterprise in the piano manufacturing industry,and focuses on two core issues:how to cultivate employees’craftsmanship spirit in state-owned manufacturing enterprises and the diffusion process of the craftsmanship spirit.Design/Methodology/Approach:This study takes Role Theory as the research perspective,Guangzhou Pearl River Piano Group Co.Ltd as the research object and adopts the longitudinal single case study design and the inductive theory construction method.Role Theory is a theoretical framework linking individual and organizational attributes,and its dynamic analysis paradigm is applicable to studying how craftsmanship spirit is cultivated in state-owned manufacturing enterprises.Centering on the theme of craftsmanship spirit,we have accumulated more than 300,000 words of interview materials through on-site observation and in-depth interviews,and obtained 16 internal written materials and 32 external secondary materials.After systematic sorting and cod-ing,this study extracts 20 second order themes(e.g.,“low self-expectation”,etc.)and concludes 9 aggregate dimensions(e.g.,“role ambiguity”,etc.).Findings:Four findings emerge from

关 键 词：工匠精神 角色理论 珠江钢琴 案例研究 

分 类 号：F425[经济管理—产业经济] D648.1[政治法律—政治学]