社区智能设备使用、社区信任与社区参与——基于智慧门禁典型场景的实证研究  

Community Intelligent Device Usage,Community Trust,and Community Participation:An Empirical Study Based on Typical Scenario of Smart Access Control

作　　者：汝鹏[1] 蒋思杨 RU Peng;JIANG Siyang

机构地区：[1]清华大学公共管理学院,北京100084

出　　处：《城市发展研究》2023年第11期117-125,共9页Urban Development Studies

基　　金：国家自科基金面上项目“信息获取、社会认知与行为调适:基于社会实验的人工智能赋能绿色发展社会影响和治理机制研究”(编号:72074134);广州市重点领域研发计划“人工智能社会实验揭榜挂帅项目”(编号:20220602JBGS04);广东电网项目“面向智能社会治理的新型电力生态关键技术研究”(编号:030100KC23020009)。

摘　　要：促进居民社区参与对建设以人为本的社区治理体系具有重要作用。在当前深入推进智慧社区建设、提升基层治理数字化智能化水平的浪潮下,探讨智慧社区建设和智能设备的社区使用能否促进居民参与成为兼具理论和实践意义的命题。已有研究更多关注智慧社区建设的内涵界定、赋能机制和实践体系,较少关注其如何影响居民的社区行为。基于智慧门禁这一典型场景,在北京市两个智慧社区开展实地问卷调研,采用结构方程模型分析社区智能设备使用对居民社区参与的影响机制。结果表明:居民对社区智能设备的使用可以显著提升社区参与行为,社区信任在其中发挥中介作用,居民的社会联系会导致影响路径的差别。研究揭示了智慧社区建设促进居民社区参与的微观机制,同时启示智慧社区建设中还应注重社区联系与社区组织培育,以更好实现以人民为中心的社区治理。Promoting community participation plays a crucial role in establishing a people-oriented community governance system.In the current wave of advancing smart community construction and enhancing the digitalization and intelligence of grassroots governance,it is of both theoretical and practical significance to explore whether smart community construction and intelligent device usage can facilitate resident participation.Existing studies have mainly focused on the definition,enabling mechanisms,and practical systems of smart community construction,with less emphasis on how it influences residents'community behaviors.This paper,based on the typical scenario of smart access control in smart community construction,conducted on-site questionnaire surveys in two smart communities in Beijing.It employed a structural equation model to analyze the impact mechanism of community intelligent device usage on residents'community participation.The results indicate that residents'usage of community intelligent devices significantly enhances community participation,with community trust playing an intermediary role,and residents'social connections leading to variations in the influence pathway.This study reveals the micro mechanisms through which smart community construction promotes resident community participation and highlights the importance of fostering community connections and organizations in smart community construction to achieve people-centered community governance more effectively.

关 键 词：社区智能设备 智慧社区 社区信任 社区参与 

分 类 号：D035[政治法律—政治学]