与AI“共舞”:系统化视角下的AI-员工协作  

Dancing with AI:AI-employee collaboration in the systemic view

作　　者：尹萌 牛雄鹰[1] YIN Meng;NIU Xiongying(Business School,University of International Business and Economics,Beijing 100029,China)

机构地区：[1]对外经济贸易大学国际商学院,北京100029

出　　处：《心理科学进展》2024年第1期162-176,共15页Advances in Psychological Science

基　　金：对外经济贸易大学研究生科研创新项目(202221)。

摘　　要：AI-员工协作是一个以高效完成任务为目标,由“AI-人-组织”构成的交互系统。促进AI-员工协作对于推动AI与实体经济的深度融合,以及员工在数字化时代的心理健康与职业发展至关重要。AI与员工的交互关系错综复杂,现有研究呈现碎片化特点,缺乏对AI-员工协作的整体认识。因此,有必要在厘清相关概念的基础上,对AI-员工协作的相关研究进行系统地梳理。通过对相关研究的系统性回顾,本文厘清了AI和AI-员工协作的内涵,梳理了AI-员工协作系统的构成要素,分析了构成要素的作用和影响,并进一步基于系统化的视角构建了一个研究框架。最后,基于AI-员工协作的研究框架提出未来研究展望。AI-employee collaboration is an interactive system composed of“AI-human-organization”with the goal of completing tasks efficiently.Promoting AI-employee collaboration is crucial for driving the deep integration of AI and the real economy,as well as the mental health and career development of employees in the digital era.AI-employee interactions are intricate and complex.Existing studies are fragmented and lack of a comprehensive understanding of AI-employee collaboration.Therefore,it is necessary to systematically sort out the relevant studies on AI-employee collaboration on the basis of clarifying relevant concepts.Through a systematic review of relevant studies,this paper clarifies the connotation of AI and AI-employee collaboration,sorts out the components of AI-employee collaboration system,analyses the influences of the components,and further constructs an integrated research framework from the perspective of systemic view.Finally,based on the research framework of AI-employee collaboration,future research directions are proposed.

关 键 词：人工智能 AI-员工协作 系统化视角 研究框架 I-P-O 

分 类 号：B849[哲学宗教—应用心理学] C93[哲学宗教—心理学]