我国旅游满意度研究的知识图谱分析  

Knowledge Mapping Analysis of Tourism Satisfaction Research in China

作　　者：万田户 蒋湉湉 戴五宏 周运瑜 WAN Tianhu;JIANG Tiantian;DAI Wuhong;ZHOU Yunyu(School of History,Geography and Tourism,Shangrao Normal University,Shangrao 334001;Ruichang NO.4 Middle School,Jiujiang 332299,Jiangxi,China)

机构地区：[1]上饶师范学院历史地理与旅游学院,江西上饶334001 [2]瑞昌第四中学,江西九江332299

出　　处：《安顺学院学报》2023年第6期27-32,共6页Journal of Anshun University

基　　金：江西省社会科学规划项目“乡村振兴战略视域下江西传统村落的衰退遏制及价值重塑研究”(20SH12);江西省高校人文社会科学项目“大数据技术赋能新时代江西文化和旅游深度融合发展研究”(GL20128);上饶师范学院2022年度校级课题“基于网络关注度的江西省居民赣菜消费需求时空分布及其影响因素研究”(2022006)。

摘　　要：借助知识图谱软件的关键词共现、聚类以及突现等分析功能,对2003—2021年我国旅游满意度研究的核心文献进行统计分析。结果表明:我国旅游满意度研究主要经历了萌芽、发展和稳定三个阶段,研究作者与研究机构之间有待形成一个较为广泛和紧密的合作网络;研究主要聚焦于“满意度”“旅游景区”“影响因素”“重游意愿”“乡村旅游”等领域;热点研究主题集中于“游客满意度”“游客满意度影响因素”“游客满意度测评”“乡村旅游”以及“森林公园”五个维度,风景园林类景区旅游满意度研究将是未来主要趋势。With the help of the keyword co-occurrence,clustering and emergence of knowledge mapping software,this paper makes a statistical analysis on the core literature of tourism satisfaction research in China from 2003 to 2021.The results show that the study of tourism satisfaction in China has mainly gone through three stages:germination,development and stability,and a more extensive and close cooperative network needs to be formed between the research authors and research institutions.The research mainly focuses on satisfaction“tourist scenic spots”“influencing factors”“willingness to revisit”and“rural tourism”.Hot research topics focus on the five dimensions of“tourist satisfaction”“influencing factors of tourist satisfaction”“tourist satisfaction measurement”“rural tourism”and“forest park”.The research on tourism satisfaction of scenic spots of landscape architecture will be the main trend in the future.

关 键 词：旅游满意度 游客满意度 知识图谱 旅游景区 

分 类 号：F590.1[经济管理—旅游管理]