基于“互联网+”的服务型制造模式创新:科学内涵、研究进展与未来方向  

Service-Oriented Manufacturing Model Innovation based on the“Internet+”:Scientific Connotation,Research Progress and Future Direction

作　　者：李刚[1] 闫开宁 LI Gang;YAN Kaining(School of Management,Xi'an Jiaotong University,Xi'an 710049,China;School of Public Policy and Administration,Xi'an Jiaotong University,Xi'an 710049,China)

机构地区：[1]西安交通大学管理学院,陕西西安710049 [2]西安交通大学公共政策与管理学院,陕西西安710049

出　　处：《西安交通大学学报（社会科学版）》2023年第6期117-126,共10页Journal of Xi'an Jiaotong University：Social Sciences

基　　金：国家自然科学基金项目(71832011);陕西省科技创新团队项目(2020TD-006);中国博士后科学基金面上资助项目(2023M732767);中央高校基本科研业务费项目(SK2023006)。

摘　　要：2008年,西安交通大学服务型制造管理研究团队提出了21世纪的先进制造模式——“服务型制造”,掀起了服务型制造研究与实践的热潮。越来越多的中国制造企业投身于发展服务型制造的实践,创新产品与服务模式,重构生产组织方式,塑造新商业模式,推动了中国制造业的产业转型升级。2015年,国务院发布《中国制造2025》,明确提出要加快制造与服务的协同发展,推动商业模式创新和业态创新,促进生产型制造向服务型制造转变。发展服务型制造,成为实施制造强国战略第一个十年的行动纲领中的九大战略和重点任务之一。然而,如何发展服务型制造,服务型制造的创新发展之路是什么,目前尚处于探索阶段。以互联网、物联网和大数据等新一代信息技术为核心的“互联网+”技术与商业模式,正在深刻地改变着制造业的发展模式和产业形态,基于“互联网+”实施服务型制造模式创新,实现制造业和服务业的跨界融合,延伸制造业产业链,提升制造业产业竞争力,是越来越多领先企业实施服务型制造的选择。2015年,国务院发布《关于积极推进“互联网+”行动的指导意见》,明确了基于“互联网+”发展服务型制造的重大任务。结合“互联网+”技术及其驱动的商业模式创新,探索“互联网+”驱动下的制造企业发展服务型制造的路径与模式,对服务型制造进行深入的经济学分析,探索“互联网+”驱动下的服务型制造的商业模式创新,以及企业发展服务型制造的变革之路。在此基础上进一步深入剖析制造企业实施服务型制造的产品模式、新产品开发模式、生产组织模式、营销模式和企业文化,并结合陕西汽车控股集团的服务型制造变革之路,探索服务型制造在企业的落地实施之路。面向制造强国建设的重大需求和先进制造模式理论前沿,系统提出了基于“互联网+”的�In 2008,the project team proposed the advanced manufacturing model of the 21st century,i.e.,service-oriented manufacturing,which set off a boom in service-oriented manufacturing research and practice.In the past 15 years,more and more Chinese manufacturing enterprises have devoted themselves to the practice of developing service-oriented manufacturing,innovating product and service models,reconstructing production organization methods,and shaping new business models.The enterprises have realized their transformation,so they formed a new business model innovation with strong market competitiveness,and promoted the industrial transformation and upgrading of China's manufacturing industry.In 2015,The State Council issued the“Made in China 2025”which clearly stated that it is necessary to accelerate the coordinated development of manufacturing and service,promote business model innovation and format innovation,and promote the transformation of production-oriented manufacturing to service-oriented manufacturing.The development of service-oriented manufacturing has become one of the nine strategies and key tasks in the action program of the first decade of the implementation of the manufacturing power strategy.However,the issue on how to develop service-oriented manufacturing and what is the innovative development path of service-oriented manufacturing is still in the exploratory stage.The Internet Plus technology and business model with the new generation of information technology such as the Internet and the Internet of Things are profoundly changing the development mode and industrial form of the manufacturing industry.Based on the Internet Plus,service-oriented manufacturing model innovation is implemented to achieve cross-border integration of manufacturing and service industries,extend the manufacturing industry chain,and enhance the competitiveness of the manufacturing industry.It is the choice of more and more leading enterprises to implement service-oriented manufacturing.In 2015,The State Council issued t

关 键 词：服务型制造 制造业转型升级 “互联网+” 商业模式 企业变革 产品服务系统 

分 类 号：F424[经济管理—产业经济] F49