基于微信小程序的“校企社”联动社区药学服务模式构建与应用  

Construction and application of the“school-enterprise-community”linkage community pharmaceutical care mode based on the WeChat mini program

作　　者：张怡[1] 姜玉琴[1] ZHANG Yi;JIANG Yuqin(School of Pharmacy(School of Traditional Chinese Medicine),Chongqing Medical and Pharmaceutical College,Chongqing 401331,China)

机构地区：[1]重庆医药高等专科学校药学院(中药学院),重庆401331

出　　处：《中国药房》2024年第1期107-111,共5页China Pharmacy

基　　金：重庆市教育委员会职业教育教学改革研究项目(No.渝教职成发〔2022〕15号)。

摘　　要：目的构建基于微信小程序的“校企社”联动社区药学服务模式,提档升级社区药学服务内容和服务方式,提升居民健康生活质量。方法围绕社区居民药学服务需求,整合学校、企业及社区药学资源,打造“药享健康”微信小程序,构建“线上+线下”社区药学服务模式。采用分类随机抽样,随机选取小程序用户为观察组,以线下药学服务结对帮扶社区居民为对照组,围绕用药健康知识掌握合格率、用药依从率、用药行为正确率3个方面进行干预效果比较。结果“药享健康”小程序由“药健康”“药温暖”“药安全”“个人信息”4个模块构成。基于“药享健康”小程序的“校企社”联动社区药学服务模式于2022年7月开始实践应用,小程序现有用户6185人,完成回收过期药品2732次,完成药学服务941次,完成咨询订单3354次。干预后,观察组居民的用药健康知识掌握合格率、用药完全依从率、用药行为正确率分别由干预前的33.53%、20.23%、49.71%提升至76.87%、46.26%、89.80%,且干预后的提升效果均显著优于对照组(P<0.05)。结论该服务模式有效提升了社区药学服务质量,提高了社区居民用药健康意识,促进了居民用药规范化、合理化、安全化。OBJECTIVE To construct the“school-enterprise-community”linkage community pharmaceutical care mode based on the WeChat mini program,upgrade the content and mode of community pharmaceutical care,and improve the quality of healthy life of the residents.METHODS Focusing on the pharmaceutical care needs of community residents,by integrating school,enterprise and community pharmaceutical resources,the WeChat mini program of“drug enjoying health”was created and the“online+offline”community pharmaceutical care mode was built.Using classified random sampling,mini program users were randomly selected as the observation group,and offline pair-assisted community residents as the control group.The intervention effects of the two groups were compared around the three aspects of medication health knowledge mastery,medication compliance and medication behavior.RESULTS The“drug enjoying health”mini program consisted of four modules:“drug for health”,“drug for warmth”,“drug for safety”,and“personal information”.The“school-enterprise-community”linkage community pharmaceutical care mode based on the“drug enjoying health”mini program began to be applied in July 2022,with 6185 users,2732 recovery records of expired drugs,941 times of pharmaceutical care,and 3354 consultation orders.After the intervention,the qualified rate of medication health knowledge mastery,complete compliance rate,and the correct rate of medication behavior in the observation group increased from 33.53%to 76.87%,20.23%to 46.26%,and 49.71%to 89.80%,respectively;the proportion of the increase after the intervention was higher than that of the control group(P<0.05).CONCLUSIONS This mode has effectively improved the quality of community pharmaceutical care,improves the health awareness of community residents in drug use,and promotes the standardization,rationalization and safety of residents’drug use.

关 键 词：社区药学服务模式 微信小程序 学校 企业 社区 

分 类 号：R95[医药卫生—药学]