中外医院运营管理模式比较分析  

Comparative analysis of hospital operation and management models between China and foreign countries

作　　者：杜永辉 董四平 叶丽玮[6] 赵金红 卓丽军 刘庭芳 DU Yonghui;DONG Siping;YE Liwei;ZHAO Jinhong;ZHUO Lijun;LIU Tingfang(Medical Department of Linyi People’s Hospital,Dezhou,Shandong 251500,P.R.China;Institute for Hospital Management of Tsinghua University,Shenzhen,Guangdong 518055,P.R.China;National Institute of Hospital Administration,National Health Commission,Beijing 100044,P.R.China;School of Politics and Public Administration,Wuhan University,Wuhan,Hubei 430072,P.R.China;School of Health Management,Fujian Medical University,Fuzhou,Fujian 350122,P.R.China;Chinese Medicine Department of Linyi People’s Hospital,Dezhou,Shandong 251500,P.R.China;School of Health Management Policy,Chinese Academy of Medical Sciences and Peking Union Medical College,Beijing 100005,P.R.China;School of Medicine and Health Management,Tongji Medical College of Huazhong University of Science&Technology,Wuhan,Hubei 430030,P.R.China)

机构地区：[1]临邑县人民医院医务部,山东德州251500 [2]清华大学医院管理研究院,广东深圳518055 [3]国家卫生健康委医院管理研究所,北京100044 [4]武汉大学政治与公共管理学院,湖北武汉430072 [5]福建医科大学卫生健康研究院,福建福州350122 [6]临邑县人民医院中医科,山东德州251500 [7]中国医学科学院北京协和医学院卫生健康管理政策学院,北京100005 [8]华中科技大学同济医学院医药卫生管理学院,湖北武汉430030

出　　处：《华西医学》2024年第1期80-87,共8页West China Medical Journal

基　　金：中国医学科学院中央级公益性科研院所基本科研业务费项目(2020-RC630-001)。

摘　　要：目的对中外医院的运营管理模式进行比较分析,以期为我国医院管理的持续改进提供借鉴与参考。方法利用NVivo软件对中国知网、万方、Web of Science、PubMed中截至2022年12月的国内外运营管理模式相关文献进行内容质性比较分析,并进一步构建中外医院运营管理差异模型。结果最终筛选出中文文献33篇,英文文献21篇,作为NVivo质性分析的原始资料。从结构、过程、结果、持续改进这4个维度,对中外医院运营管理模式的比较分析显示,中外医院在运营管理体系、人才、流程、财务、精细化、创新性等方面存在差异。结论医院运营管理需要与业务工作深度融合,完善医院运营管理体系建设,加强运营人才岗位胜任力,关注资源成本效益分析,重视业务、财务双向融合,优化运营管理结构调整,重视新技术应用创新驱动,以推动医院运营管理的科学化、规范化、精细化、信息化水平不断提升。Objective To compare and analyze hospital operation and management models between China and foreign countries,in order to provide reference and guidance for the continuous improvement of hospital management in China.Methods The NVivo software was used to conduct a qualitative comparative analysis of domestic and foreign literature on hospital operation and management models in China National Knowledge Infrastructure,Wanfang,Web of Science,and PubMed until December 2022,and a model for the differences in operation and management between Chinese and foreign hospitals was further constructed.Results Finally,33 Chinese literature and 21 English literature were selected as the raw materials for NVivo qualitative analysis.A comparative analysis of the operation and management models of Chinese and foreign hospitals from four dimensions:structure,process,results,and continuous improvement showed that there were differences in operation and management systems,talents,processes,finance,refinement,and innovation between Chinese and foreign hospitals.Conclusion Hospital operation and management needs to be deeply integrated with business work,improve the construction of hospital operation and management system,strengthen the competence of operation talents,pay attention to resource cost-benefit analysis,attach importance to the two-way integration of business and finance,optimize the adjustment of operation and management structure,and attach importance to the innovation drive of new technology application,in order to promote the scientific,standardized,refined,and informationalized level of hospital operation and management.

关 键 词：医院管理 运营管理 成本效益 中外比较 

分 类 号：R197.322[医药卫生—卫生事业管理]