技术隐性控制与部门纵向扩权——以P区城管部门为例  

Technological Implicit Control and Vertical Empowerment of Departments——A Case Study of the Urban Management Department in P District

作　　者：李春生 Li Chunsheng(School of Public Administration,Hunan University,Changsha,410082,China)

机构地区：[1]湖南大学公共管理学院,长沙410082

出　　处：《公共管理学报》2024年第1期56-68,170,共14页Journal of Public Management

基　　金：国家社科基金重大项目(22ZDA069)。

摘　　要：在“块强条弱”的属地管理体制下,已有研究普遍认为即便拥有业务指导权,上级业务部门也越来越难以影响下级属地管理部门的运行。但是,P区城管局却成为理论上的最可能案例:通过“智慧城管”平台建设与应用,P区城管局实现了对街镇中队的纵向扩权。基于技术在组织中的三种控制属性,文章建构了技术隐性控制与部门纵向扩权的分析框架。通过对P区城管部门案例的深度分析,发现P区城管局通过“智慧城管”平台建立三级指挥平台、建设智慧示范道路和制定数据运维要求,实现了纵向关系的平台化硬化、权力符号的技术化在场和行动者关系的角色化重构,推动了(剩余)控制权生产与再生产,提升了法定权力的使用能力,获得了新的技术控制权。文章呈现了条条部门在正式制度中的能动性,揭示了技术重构部门纵向间权力关系、影响科层组织运行的微观权力机制。In the context of a territorial management system characterized by strong upper-level directives and weaker local enforcement,existing research generally posits that,even with operational guidance authority,superior functional departments increasingly struggle to influence the operations of subordinate local management departments.However,the Urban Management Bureau in P District has emerged as a theoretically improbable case:Through the implementation of the"Smart Urban Management"platform,the P District Urban Management Bureau has achieved vertical empowerment over street-level teams.Grounded in the three control attributes of technology within organizations,this paper constructs an analytical framework for understanding technological implicit control and the vertical empowerment of departments.Through an in-depth analysis of the P District Urban Management Department case,it is revealed that the bureau,leveraging the"Smart Urban Management"platform,established a three-tier command platform,developed smart demonstration roads,and formulated data operational requirements.This facilitated the phantomization and hardening of vertical relationships,the technologicalization of power symbols in situ,and the role-based reconfiguration of actor relationships.These efforts propelled the production and reproduction of(residual)control authority,enhanced the utilization capacity of statutory powers,and acquired new technological control rights.The article demonstrates the agency of individual departments within formal systems,uncovering the micro-level power mechanisms that underlie the technological restructuring of vertical power relations between departments and the impact on the operational dynamics of hierarchical organizations.

关 键 词：部门纵向扩权 技术控制权 技术隐性控制 “智慧城管”平台 

分 类 号：D035[政治法律—政治学]