乡镇综合文化站服务效能评估指标体系构建探讨  

Discussion on the Construction of Service Effectiveness Evaluation Index System of Township Comprehensive Cultural Station

作　　者：刘小泉[1] LIU Xiaoquan

机构地区：[1]井冈山大学商学院,江西吉安343009

出　　处：《智慧农业导刊》2024年第5期38-42,共5页JOURNAL OF SMART AGRICULTURE

基　　金：2021年度江西省文化艺术科学规划一般项目(YG2021096)。

摘　　要：构建一套科学实用的乡镇综合文化站服务效能评估指标体系,对于测评文化站建设现状、考核公共文化服务供给成效、引导公共文化服务高质量发展,具有十分重要的作用。文化站服务效能评估指标体系的设计应坚持善治的理念,并遵循目标性、客观性、可比性和可行性原则。该文从公共文化服务的投入、产出、效果以及群众满意度4个方面设计由3个层次、共35个指标组成的乡镇综合文化站服务效能评估指标体系。据此采集数据,然后运用赋权计算方法对数据进行处理和分析,即可综合评价一个文化站的服务供给能力和水平。Constructing a set of scientific and practical evaluation index system of service efficiency of township comprehensive cultural stations plays a very important role in evaluating the construction status of cultural stations,assessing the effectiveness of public cultural service supply,and guiding the high-quality development of public cultural services.The design of service efficiency evaluation index system of cultural station should adhere to the concept of good governance and follow the principles of goal,objectivity,comparability and feasibility.In this paper,the service efficiency evaluation index system of township comprehensive cultural station is designed,which consists of 35 indicators in 3 levels,from 4 aspects of public cultural service input,output,effect and mass satisfaction.Based on this data collection,and then using the weighted calculation method to process and analyze the data,we can comprehensively evaluate the service supply capacity and level of a cultural station.

关 键 词：乡镇综合文化站 公共文化服务 指标体系 效能评估 功用 

分 类 号：G127[文化科学]