智能化对零售物流的影响:基于联华华商的实证研究  

Impact of Intelligentization on Retail Logistics:E Impirical Evidence from Lianhua Huashang

作　　者：田歆 王皓晴[1,2,3] 汪寿阳 宋岩 陈庆洪[2,5] 田剑 Tian Xin;Wang Haoqing;Wang Shouyang;Song Yan;Chen Qinghong;Tian Jian(School of Economics and Management,University of Chinese Academy of Sciences,Beijing 100190;Research Center on Fictitious Economy and Data Science,Chinese Academy of Sciences,Beijing 100190;Key Laboratory of Big Data Mining and Knowledge Management,Chinese Academy of Sciences,Beijing 100190;Academy of Mathematics and Systems Science,Chinese Academy of Sciences,Beijing 100190;Shanghai HEADING Information Engineering Co.,Ltd.,Shanghai 201112)

机构地区：[1]中国科学院大学经济与管理学院,北京100190 [2]中国科学院虚拟经济与数据科学研究中心,北京100190 [3]中国科学院大数据挖掘与知识管理重点实验室,北京100190 [4]中国科学院数学与系统科学研究院,北京100190 [5]上海海鼎信息工程股份有限公司,上海201112

出　　处：《管理评论》2023年第12期272-281,共10页Management Review

基　　金：国家自然科学基金项目(72172145,71932002);北京市自然科学基金项目(9212020);中央高校基本科研业务费专项资金项目。

摘　　要：智能化可以降低物流中心的劳动强度,易于实现密集型存储,节省仓库空间,提高物流中心容量和利用率,为实体零售企业当前面临的劳动力和地域不均衡等问题提供了解决思路。本文以联华华商零售物流中心为研究对象,从成本、效率和质量三个维度,检验了智能化对零售物流运营的影响。实证研究结果表明,智能化提升了我国实体零售企业物流系统建设的成本,有效提升了零售物流管理的效率,但没有改善零售物流管理的质量。从全局性和长远性考虑,物流智能化变革有助于传统零售企业的发展和跨区域扩张。Intelligentization,which provides solutions to the problems of labor shortage and geographical imbalance faced by brick-and-mortar retail enterprises,can reduce the labor intensity,facilitate the implementation of intensive storage,save warehouse space,and improve the capacity and utilization of logistics center.Based on the case of Lianhua Huashang smart logistics center,we examine the im-pact of intelligentization on retail logistics operations from three aspects:cost,efficiency and quality.The results of the empirical study indicate that intelligentization has increased the cost of building the logistics system,effectively improved the efficiency of retail logistics operations,but not made the quality of retail logistics better.From a global and long perspective,adopting intelligentization of logistics will promote the long-term development and cross-regional expansion of brick-and-mortar retail enterprises.

关 键 词：智慧物流 “货到人”模式 智能化 双重差分法 零售商 

分 类 号：F721[经济管理—产业经济] F253.9