规范化管理与服务模式前移在手术室设备质量管理的应用效果观察  

Observation on the Application Effect of the Joint Solution of the Standardized Management and Service Mode Forward Shift in the Quality Management of Operating Room Equipment

作　　者：葛蕊 贾长霞 尹迪 刘雅雅 王前 GE Rui;JIA Chang-xia;YIN Di;LIU Ya-ya;WANG Qian(Beijing United Family Hospital,Beijing 100016)

机构地区：[1]北京和睦家医院,北京100016

出　　处：《中国医疗器械信息》2024年第6期168-170,共3页China Medical Device Information

摘　　要：目的:探讨手术室管理工作中规范化管理与服务模式前移的应用方式及其对设备质量管理的影响。方法:采用回顾分析法收录2021年1月~2022年12月本院手术室279件设备的管理资料,以采取的管理方案作为分组依据,将收录数据分为对照组与实验组,对照组实施常规管理方案,实验组实施规范化管理联合服务模式前移-预维修保养方式,对两组资料的故障率、返修率、事故率、平均年维修费用、医护人员满意度、设备放置与标识配置合格率进行对比分析。结果:发现实验组的故障率,返修率、事故率,平均年维修费用均低于对照组,且前组的医护人员满意度,设备放置及标识配置合格率高于后组(P<0.05)。结论:在手术室设备管理工作中,采用规范化管理和服务模式前移-预维修保养方式可有效提升手术室设备质量的管理效果,降低设备故障的发生以及年维修费用,提升医护人员满意度与设备放置与标识配置合格率,有利于手术室管理的发展,建议进一步应用。Objective:To explore the application of joint solution of standardized management and service mode forward shift in the operating room equipment management,focus on its impact on the equipment quality management.Methods:A retrospective analysis was conducted on the management data of 279 devices in our hospital’s operating room from January 2021 to December 2022.The data were categorized into a control group and an experimental group based on the management plan used in the operating room.The control group received conventional management,while the experimental group underwent joint solution of standardized management and service mode.Comparative analysis was performed between the two groups in terms of failure rate,repair rate,accident rate,average annual maintenance cost,and the satisfaction of medical staff using the equipment,as well as equipment placement and sign configuration pass rate.Results:The failure rate,repair rate,accident rate,and average annual maintenance cost of the experimental group were lower than those of the control group,and the satisfaction rate of usage and equipment placement and sign configuration pass rate of the former group were higher than those of the latter group,with P<0.05.Conclusion:In the management of the operating room equipment,the adoption of joint solution of standardized management and service mode forward shift significantly improves the management effectiveness,reduce the incidence of multiple equipment problems as well as the annual maintenance cost improve the satisfaction of medical and nursing staff using the equipment,and the qualification rate of equipment placement,benefiting the further development of operating room management.

关 键 词：手术室 规范化管理 服务模式前移 设备质量 

分 类 号：R197.3[医药卫生—卫生事业管理]