突发公共事件中网络社会心态的影响因素:一项元综合分析  

Influencing Factors of Network Social Mentality in Public Emergencies:A Meta-Synthesis

作　　者：胡媛[1] 高薇 陈国东 HU Yuan;GAO Wei;CHEN Guodong(School of Public Policy and Administration,Nanchang University,Nanchang 330000;Library and Information Center,Fuyang Institude of Technology,Fuyang 236031)

机构地区：[1]南昌大学公共政策与管理学院,南昌330031 [2]阜阳职业技术学院图文信息中心,阜阳236031

出　　处：《农业图书情报学报》2023年第12期18-32,共15页Journal of Library and Information Science in Agriculture

基　　金：国家社会科学基金青年项目“突发公共事件中的网络社会心态演化及调节机制研究”(22CTQ022)。

摘　　要：[目的/意义]探究突发公共事件中网络社会心态的影响因素,以促进中国突发公共事件应对与社会心态引导。[方法/过程]采用元综合方法,选用合理的筛选与评估标准获取有效文献,通过对纳入文献进行编码和总结归纳,构建突发公共事件中的网络社会心态影响因素模型。挖掘关键影响因素并对其相互关系进行梳理分析。[结果/结论]研究得到89项初始概念、29项范畴和13项主范畴,将其归纳为由用户、事件、政府和社会4个维度组成的影响因素模型。该理论模型框架为推进突发公共事件应对与社会心态引导提供一定指导和参考,对网络社会心态的研究与元综合方法的拓展应用亦有重要意义。[Purpose/Significance]When emergencies occur,the information environment becomes complex,users'emotions are strongly affected,and the social mentality fluctuates.This situation also poses new requirements for the management of network public opinion.It is urgent to actively and correctly manage the current social mentality.The research on the current social mentality mainly focuses on the macro level,while the micro-user emotion and the macro-network social mentality need to be further explored.Therefore,it is necessary to explore the fine-grained influencing factors of the network social mentality in public emergencies,so as to promote the effective response to public emergencies in China and manage social mentality.[Method/Process]The meta-synthesis method is used to formulate a reasonable retrieval strategy.Based on the mainstream databases at home and abroad,the literature is screened by topic,and the quality of related topic literature is evaluated to obtain effective literature and use it as the original data.Through the form of three-level coding,the included literature was interpreted,translated and aggregated to test the reliability and validity of the research results and confirm the validity of the results.This paper summarizes the key variables and implicit relations of the existing research results,and constructs a comprehensive and micro-theoretical framework of the influencing factors of network social mentality in public emergencies.The relationship between the dimensions and the main categories in the model was analyzed.[Results/Conclusions]The study finally obtained 90 initial concepts,31 categories and 13 main categories,which were summarized into a model of influencing factors composed of four dimensions:user,event,government and social environment.As the main body and direct cause of the change of network social mentality,users and events are the core objects of network social mentality management.As the external environment for the change of network social mentality,society and government pl

关 键 词：突发公共事件 网络社会心态 用户认知与情感 影响因素 元综合 

分 类 号：C921.64[社会学—人口学]