AIGC赋能图书馆阅读推广智慧服务的框架和应用研究  

Research on the Intelligent Service Framework and Application of Reading Promotion in AIGC Empowered Libraries

作　　者：刘琼[1] 刘桂锋 王鹏[2] Liu Qiong;Liu Guifeng;Wang Peng

机构地区：[1]江苏大学图书馆 [2]江苏大学

出　　处：《图书馆学研究》2024年第2期108-118,107,共12页Research on Library Science

摘　　要：AIGC技术赋能图书馆阅读推广服务,可以为图书馆阅读推广从数字化向智能化转型注入核心驱动力,推动阅读推广的高质量发展。从阅读推广实践工作和智慧图书馆发展两方面梳理图书馆阅读推广智慧服务的必要性,构建图书馆阅读推广智慧服务的框架,采用GitHub托管平台和ChatGPT在腾讯QQ聊天软件中部署虚拟数字人,作为“馆员助手”辅助活动实践和阅读文化创作,加入QQ群,作为“虚拟馆员”为读者提供导读和咨询。AIGC工具作为“馆员助手”,能出色地协助完成阅读推广的文本处理和创作工作,但作为“虚拟馆员”与读者进行“一对多”交互的效果较差。图书馆应主动树立AIGC技术的理念意识,建立阅读推广信息库,提升馆员的人工智能素养,推进AIGC与阅读推广服务融合,深化阅读推广的智慧化服务。AIGC technology empowers library reading promotion services,which can inject the core driving forces for the transformation from digitization to intelligence,and promote the high-quality development of reading promotion.From the perspectives of reading promotion practice and the development of smart libraries,this article examines the necessity of smart services in library reading promotion,builds a framework for smart services for library reading promotion,and uses GitHub and ChatGPT to deploy a virtual robot assistant in Tencent's QQ to provide reading guidance and consultation as a virtual librarian in the reading service QQ group.AIGC tools can be used as librarian assistants and can do an excellent job in assisting with text processing for reading promotion.However,the interaction effect is poor when dealing with“one-to-many”reader inquiries,and the ability to identify the authenticity of information is limited.Libraries should promote intelligent reading promotion services by embracing the concept of AIGC,establishing a reading promotion information database,promoting the capacity building of librarians,and advancing the development of scenarios that integrate AIGC with reading promotion services.

关 键 词：AIGC 阅读推广 智慧服务 ChatGPT 虚拟馆员 

分 类 号：G252.17[文化科学—图书馆学]