从技术接受模型看设计的包容与排斥  

DESIGN INCLUSION AND EXCLUSION:FROM THE PERSPECTIVE OF TECHNOLOGY ACCEPTANCE MODEL

作　　者：东野广浩 鲍懿喜[1] DONGYE GUANGHAO;BAO YIXI

机构地区：[1]江南大学设计学院

出　　处：《设计》2024年第7期84-86,共3页Design

基　　金：国家社会科学基金艺术学一般项目“社会学视野下当代中国工业设计的综合发展趋势研究”(批准号:20BG129)的阶段性成果。

摘　　要：包容性设计发展至今,排斥依然存在并突破了经典的“能力-要求”模型解释范畴,现实社会中存在着广泛的排斥现象亟待解释。本研究从理性行为理论出发,结合社会心理学、管理学和社会学等相关理论,利用技术接受模型交叉分析。发现个人心理层面会因为排斥的存在影响行为意向的产生,通过影响感知因素包括感知自我效能、感知外部控制、设计特征焦虑感以及主观社会规范形成排斥。设计排斥的研究范围包含客观条件层面和个人主观层面。个体特征、情境特征、媒介特征和社会影响4个客观维度影响着个人感知从而在心理层面形成排斥。包容性设计需要从客观条件和心理层面匹配不同用户的差异,使设计更有效地包容多样性。Inclusive design has been developing all the time,but exclusion still exists and breaks through the interpretation category of the classic"capabilitydemand"model.There is a wide range of exclusion phenomena in real society that need to be explained urgently.This research combines social psychology,management and sociology,and introduces technology acceptance model and related theories for cross analysis.It is found that the individual psychological level will influence the generation of behavioral intention because of the existence of exclusion,which forms exclusion by influencing perceived factors including perceived self-efficacy,perceived external control,design feature anxiety and subjective social norms.The research scope of design exclusion includes objective condition level and individual subjective level.The four objective dimensions of individual characteristics,situational characteristics,media characteristics and social impact affect individual perception,thus forming exclusion at the psychological level.Designers need to explore the differences between different users from the perspective of objective resources and psychological perception,so that the design can more effectively contain diversity.

关 键 词：包容性设计 设计排斥 技术接受模型 心理因素 客观因素 

分 类 号：TB472[一般工业技术—工业设计]