浅析OKR与PDCA结合改进城市医疗集团管理的实践  

The Practice of Combining OKR with PDCA in the Urban Medical and Health Group

作　　者：黄艳[1] 欧淑清 汤时蓝 吕艺芝 任力杰[1,2] HUANG Yan;OU Shuqing;TANG Shilan;LYU Yizhi;REN Lijie(The First Affiliates Hospital of Shenzhen University,Shenzhen Second People’s Hospital,Guangdong Shenzhen 518035;Shenzen Dapeng New District Medical and Health Group,Guangdong Shenzhen 518119)

机构地区：[1]深圳大学第一附属医院深圳市第二人民医院,广东深圳518035 [2]深圳市大鹏新区医疗健康集团,广东深圳518119

出　　处：《深圳中西医结合杂志》2024年第3期125-128,共4页Shenzhen Journal of Integrated Traditional Chinese and Western Medicine

摘　　要：目的:引入现代管理工具,协助医疗集团实现管理一体化,提高运营效率。方法:将目标和关键成果法(OKR)与计划-执行-检查-处理(PDCA)相结合,运用于大鹏新区医疗健康集团日常管理。结果:首先,医疗服务能力得到了全面的提升;其次,医院管理运行能力得到了大幅提升;最后,重大公共卫生事件应对能力也显著提高。OKR与PDCA的融合应用,为医疗集团破解基层医疗服务能力不足的困境提供有力的支持。结论:通过结合使用OKR与PDCA,医疗集团各方面的管理取得了显著的成效。Objective Introduce modern management tools to assist medical conglomeration in achieving integrated management and improve operational efficiency.Methods Combine objectives and key results(OKR)with Plan-Do-Check-Act(PDCA),applied to the daily management of Dapeng New District Medical and Health Group.Results Firstly,medical service capabilities have been comprehensively improved;secondly,hospital management and operational capabilities have been greatly improved;finally,the ability to respond to major public health events has also been significantly improved.The integrated application of OKR and PDCA provides strong support for medical conglomeration to break through the plight of insufficient primary medical service capabilities.Conclusion By combining the use of OKR and PDCA,medical conglomeration have achieved significant results.

关 键 词：目标和关键成果法 Plan-Do-Check-Act 医疗集团 

分 类 号：R197[医药卫生—卫生事业管理]