基于全面质量管理理论的临床专科能力建设实践  

Clinical Specialty Capacity Building Practice Based on Total Quality Management Theory

作　　者：罗莉[1,2,3] 许媛媛 姜若 黄阿红 俞骏仁 胡九东 狄建忠 LUO Li;XU Yuanyuan;JIANG Ruo(Shanghai Sixth People's Hospital,Shanghai,200233,China;不详)

机构地区：[1]上海市第六人民医院,上海200233 [2]上海申康医院管理研究所,上海200233 [3]上海交通大学中国医院发展研究院公立医院党建研究所,上海200233 [4]上海市医事团体联合管理发展中心,上海200040

出　　处：《中国卫生质量管理》2024年第3期21-24,共4页Chinese Health Quality Management

基　　金：上海交通大学智库引导性研究项目(编号:ZKYJ-2022009)。

摘　　要：临床专科能力建设是优质医疗资源扩容的基础。以全面质量管理理论的六要素为框架,从人才队伍建设(人)、设备耗材管理(机和料)、制度流程管理(法)、医院文化建设(环)、质量控制和系统评价(测)等6个方面阐述了临床专科能力建设的主要做法。实践后,临床专科能力持续提升,并提高了优质医疗服务可及性。还需进一步整合各类资源,注重分院区专科能力建设,促进专科同质化发展。The capacity building of clinical specialties is the basis for the expansion of high-quality medical resources.Based on the six elements of total quality management theory,this paper expounds the main practices of clinical specialty capacity building from six aspects:talent team construction(human),equipment and consumables management(machine and material),system and process management(rules),hospital culture construction(environment),quality control and system evaluation(measurement).After practice,the ability of clinical specialty has been continuously improved and the accessibility of high-quality medical services has been improved.It is necessary to further integrate various resources,pay attention to the construction of specialty capacity in branch districts,and promote the homogenization of specialty development.

关 键 词：专科能力 专科绩效评价 全面质量管理 优质医疗资源 

分 类 号：R197[医药卫生—卫生事业管理]