大学生志愿服务中的情绪调适及其策略研究  

A Study on the Emotional Adjustment and its Strategies in College Students’Volunteer Service

作　　者：王馨峤 丁晓蔚[1] 刘京旸 郭紫宜 Wang Xinqiao;Ding Xiaowei;Liu jingyang;Guo Ziyi(Beijing Information Science and Technology University,Beijing,102206,China)

机构地区：[1]北京信息科技大学,北京102206

出　　处：《语言与文化研究》2024年第3期28-30,共3页Language and Culture Research

基　　金：2023年北京市级大学生创新创业训练计划项目“大学生志愿服务中的情绪调适及其策略研究”的研究成果。

摘　　要：本研究采取问卷法和访谈法相结合的混合研究方法,针对北京市大学生在志愿活动中遭遇的情绪困境问题,探究其情绪调适现状及其策略应用,在表层扮演、深层扮演、真实表达等经典情绪调适策略基础上,提出了人际交往策略;发现志愿组织保障机制对于解决志愿者情绪困境有重要作用,针对志愿组织的保障建议有助于促进大学生志愿服务的可持续推进。This study adapted the mixed research method of surveying and interviewing to explore the emotional dilemma of college students in Beijing during their volunteer service.We proposed Interpersonal Communication as an effective emotional adjustment strategy,besides the classical strategies of Surface Acting,Deep Acting and Genuine Expression.We concluded that volunteering organizations’supporting mechanism is essential to solve volunteers’emotional dilemma,and our related suggestions facilitate college students’sustainable volunteer service.

关 键 词：情绪调试策略 人际交往策略 大学生志愿者 保障机制 

分 类 号：G64[文化科学—高等教育学]