某医院门急诊信息化应用实践与效果评价  

The application practice and effect evaluation of outpatient and emergency department informatization in a certain hospital

作　　者：杨顺舟 仇永贵[1] 黄翔[1] 康丽 解静 陈玲玲[1] YANG Shunzhou;QIU Yonggui;HUANG Xiang;KANG Li;XIE Jing;CHEN Lingling(Affiliated Hospital of Nantong University,Nantong City,Jiangsu Province,226001,PRC)

机构地区：[1]南通大学附属医院,江苏省南通市226001

出　　处：《中国医院》2024年第5期75-77,共3页Chinese Hospitals

基　　金：江苏省医院协会医院管理创新研究课题(JSYGY-3-2023-156)。

摘　　要：随着“互联网+医疗”快速发展,患者就医方式和就医理念也发生了改变,患者对更加便利、高效的门诊就诊服务追求越来越高。某三甲医院坚持以患者为中心的理念,通过实现患者就诊号唯一、优化门诊预约挂号功能、推行诊前报到叫号、构建智能化医技检查预约体系、智慧化床位调配管理功能的创新设计、加快互联网医院门诊建设、推行结构化门诊电子病历、引进AI辅助诊断技术、开发门诊定向加号功能等一系列举措进行智慧门诊的建设,提高了医疗服务效率,改善了患者就医体验,助力医院高质量发展。With the rapid development of "Internet + healthcare," patients' modes and concepts of seeking medical advice have changed,with a growing demand for more convenient and efficient outpatient services.A Grade III Level A hospital,adhering to the patient-centered philosophy,has implemented a series of measures to construct a smart outpatient service.These measures include ensuring a unique patient visit number,optimizing outpatient appointment registration functions,implementing pre-consultation call numbers,constructing an intelligent medical examination appointment system,innovating smart bed allocation management functions,accelerating the construction of internet hospital outpatient services,promoting structured outpatient electronic medical records,introducing AI-assisted diagnosis technologies,and developing outpatient targeted additional number functions.These efforts have improved medical service efficiency,enhanced patient medical experiences,and supported the high-quality development of the hospital.

关 键 词：智慧门诊 门诊服务 互联网医院 医院信息化 

分 类 号：R197[医药卫生—卫生事业管理]