容错与开拓“宽猛相济”:悖论式领导激发公务员创造力的双路径机制研究  

Looseness-Strictness Harmony for Tolerance and Pioneering:The Dual-path Infuence Mechanism of Paradoxical Leadership on Civil Servants'Creativity

作　　者：张琳[1] 李启雪 徐钊 Lin ZHANG;Qixue LI;Zhao XU(School of Public Policy and Administration,Northwestern Polytechnical University,Xian 710072;School of Management,Xi'an Jiaotong University,Xi'an 710049)

机构地区：[1]西北工业大学公共政策与管理学院,西安710072 [2]西安交通大学管理学院,西安710049

出　　处：《中国人力资源开发》2024年第4期43-61,共19页Human Resources Development of China

基　　金：国家自然科学基金项目(72002172)。

摘　　要：公务员创新直接面对群众现实需求、能够有效提升政府运转效率和公共服务质量,对于建设人民满意的服务型政府至关重要。本研究基于社会信息加工理论,探讨了悖论式领导对公务员创造力的影响机制,揭示了公务员韧性和知识创造能力的中介作用,以及公共服务动机的调节作用。通过分析223对领导与下属配对数据,研究发现:(1)悖论式领导正向影响公务员创造力;(2)公务员韧性、知识创造能力在悖论式领导与公务员创造力之间起中介作用;(3)公共服务动机调节悖论式领导通过公务员韧性、知识创造能力对公务员创造力的影响,当公共服务动机较强时,悖论式领导通过公务员韧性、知识创造能力对公务员创造力的正向影响较弱。研究结果有助于解释悖论式领导在政府部门的作用机制,为激发公务员创造力提供理论和实践借鉴。The innovation of civil servants directly faces the real needs of the masses and can effectively improve the efficiency of government operation and the quality of public services,which is very important for building a service-oriented government that satisfies the people.Based on social information processing theory,this study explores the influencing mechanism of paradoxical leadership on the creativity of civil servants,and reveals the mediating role of civil servants'resilience and knowledge creation capability,as well as the moderating role of public service motivation.By analyzing 223 paired data between leaders and subordinates,this study finds that:(l)paradoxical leadership positively affects civil servants'creativity;(2)civil servants resilience and knowledge creation capability play a mediating role between paradoxical leadership and civil servants'creativity;(3)the influence of paradoxical leadership on civil servants'creativity through the resilience and knowledge creation capability of civil servants is moderated by public service motivation,and when the motivation of public service is strong,the positive impact of paradoxical leadership on civil servants'creativity through the resilience and knowledge creation capability of civil servants is weak.The research results help to explain the mechanism of paradoxical leadership in government departments,and provide theoretical and practical implications for stimulating the creativity ofcivil servants.

关 键 词：悖论式领导 公务员创造力 公务员韧性 知识创造能力 公共服务动机 

分 类 号：D630.3[政治法律—政治学]