高校科研人员对知识产权信息服务的持续使用意愿影响因素探究  

Exploring the Factors Influencing the Willingness of University Research Personnel to Continuously Use Intellectual Property Information Services

作　　者：陈慧琪 刘敏榕[1,2] 余其凤[1,2] CHEN Huiqi;LIU Minrong;YU Qifeng(Fuzhou University Library,Fuzhou 350108,China;IP Information Service Center,Fuzhou University,Fuzhou 350108,China)

机构地区：[1]福州大学图书馆,福建福州350108 [2]福州大学知识产权信息服务中心,福建福州350108

出　　处：《晋图学刊》2024年第2期1-12,共12页Shanxi Library Journal

基　　金：福建省高校图工委基金项目“高校知识产权信息服务影响因素识别及发展对策研究”(项目编号:FJTGW202204);福建省教育厅中青年教师教育科研项目(社科类)“区块链技术在数字图书馆知识产权管理中的应用研究”(项目编号:JAS20010)

摘　　要：在ECM-ISC和D&M的基础上,文章引入感知风险和社会影响两个因素,构建高校科研人员知识产权信息服务持续使用意愿模型,并采用结构方程模型对221份样本数据进行分析。实证结果表明:科研人员对知识产权信息服务的满意度是影响其对知识产权信息服务的持续使用意愿的主要因素;社会影响正向影响科研人员对知识产权信息服务的持续使用意愿;感知风险负向影响科研人员对知识产权信息服务的持续使用意愿。进一步分析发现,社会影响、感知风险分别作用于科研人员对知识产权信息服务的持续使用意愿的程度在不同学科背景和使用经验之间存在显著差异。Based on the information system continuous use model and the information system success model,this paper introduces two factors of perceived risk and social impact,and constructes a model of university researchers’continuous use intention of intellectual property information service.221 valid sample data are collected by questionnaire,and the data are analyzed by structural equation model.The results show that satisfaction and social influence have a positive impact on the continuance intention,while perceived risk had a negative impact on the continuance intention.Service quality and service content have positive influence on expectation confirmation of researchers.Further analysis reveal that the willingness of researchers to continue using perceived risk and social influence differe significantly among different disciplinary backgrounds and use experiences.It is of great significance to explore the influencing factors of university researchers’willingness to continue using the intellectual property information service,which can help to reasonably locate the needs of researchers and improve the quality of university intellectual property information service.

关 键 词：高校科研人员 知识产权信息服务 持续使用意愿 ECM-ISC 多群组分析 

分 类 号：G252[文化科学—图书馆学]