创新文化建设 赋能公立医院高质量发展  

Innovative cultural construction for empowerment of high-quality development in public hospitals

作　　者：冯凯[1] 吴洁 李祉萱 FENG Kai;WU Jie;LI Zhixuan(The First People’s Hospital of Changzhou,Changzhou 213000,China)

机构地区：[1]常州市第一人民医院,江苏常州213000

出　　处：《现代医院》2024年第5期684-687,共4页Modern Hospitals

摘　　要：医院文化是现代医院的核心竞争力,是公立医院发展的内生动力,渗透并影响着医院的医疗质量、现代管理、科研教学、人才培养等多个方面。先进的医院文化有助于提升医院核心竞争力,树立良好的医院形象,建立和谐的医患关系,助力医院高质量发展。常州市第一人民医院坚持以党建为引领,锚定“532”发展战略,创新建设医院精神、制度、服务、廉政、品牌的“五化”路径,通过打造医院精神文化,筑牢职工思想根基;加强医院制度文化,提高科学管理水平;深耕医院服务文化,改善患者就医体验;构建医院廉政文化,提升医疗服务意识;塑造医院品牌文化,扩大行业影响力,不断提高医院管理水平,改善患者就医体验,促进医院高质量发展。Hospital culture constitutes the core competitiveness of modern hospitals and serves as the intrinsic driving force for the development of public hospitals.It permeates and affects various aspects of hospital operations,including medical quality,modern management,scientific research and teaching,and talent cultivation.An advanced hospital culture is instrumental in bolstering a hospital’s core competitiveness,establishing a positive image,fostering harmonious doctor-patient relationships,and facilitating high-quality development.The First People’s Hospital of Changzhou,under the guidance of Party-building theories,has adopted the“532”development strategy.The hospital has pursued a“Five Implementations”approach to cultivate its spirit,system,service,integrity,and brand.This strategy is pivotal in solidifying the ideological foundation among staff through the development of a robust spiritual culture.It has also enhanced the level of scientific management by strengthening institutional culture,improved patient experience through the refinement of service culture,raised awareness in medical service by constructing a culture of integrity,and expanded industry influence by shaping a distinct brand culture.These efforts have continuously elevated the hospital’s management standards and,patient experience,thus promoting its high-quality development.

关 键 词：公立医院 文化建设 高质量发展 

分 类 号：R197.32[医药卫生—卫生事业管理] R-05[医药卫生—公共卫生与预防医学] G122[文化科学]