全程信息化管理在提高医院检验分析前阶段质量中的应用效果  

The Application Effect of Full-process Information Management in Improving the Quality of Hospital Inspection and Analysis in the Pre-stage

作　　者：何惠梅[1] HE Huimei(Laboratory Department,Shaanxi Aerospace Hospital,Xi'an,Shaanxi Province,710025 China)

机构地区：[1]陕西航天医院检验科,陕西西安710025

出　　处：《中国卫生产业》2024年第2期116-119,共4页China Health Industry

摘　　要：目的分析在医院检验分析前阶段实施全程信息化管理,对提升检验质量的应用价值。方法选取2022年4月—2023年3月陕西航天医院检验科的21名医护人员进行常规管理模式,为对照组,2023年4—7月进行全程信息化管理模式,为观察组,其间涉及的医护人员为同一批,比较两组管理效果。结果观察组时效性、实用性、专业性、服务性等维度评分高于对照组,差异有统计学意义(P均<0.05)。观察组样本采样至送出时间、样本送出至抵达实验室时间均短于对照组,差异有统计学意义(P均<0.05)。两组抗凝样本凝固、标本丢失、样本容器错误、血培养污染、样本溶血检验前不良事件发生率比较,差异无统计学意义(P均>0.05)。观察组医护人员对管理的满意度为100.00%,高于对照组的80.95%,差异有统计学意义(P<0.05)。结论在提高医院检验分析前阶段,实施全程信息化管理对于提高医院的整体运营效率和患者满意度有着重要作用。Objective To analyze the application value of implementing full-process information management in the pre-analysis stage of hospital inspection to improve inspection quality.Methods From April 2022 to March 2023,21 medical staff members of the laboratory department of Shaanxi Aerospace Hospital were selected for routine management mode as the control group.From April 2023 to July 2023,the whole-process information management mode was carried out as the observation group.The medical staff involved were the same batch,and the management effects of the two groups were compared.Results The scores of timeliness,practicality,professionalism and service in the observation group were higher than those in the control group,and the differences were statistically significant(all P<0.05).The time from sampling to delivery and the time from sample delivery to arrival in the laboratory in the observation group were shorter than those in the control group,and the differences were statistically significant(all P<0.05).There were no significant differences in the incidence of adverse events before anticoagulation sample coagulation,sample loss,sample container error,blood culture contamination,and sample hemolysis test between the two groups(all P>0.05).The satisfaction of the medical staff in the observation group was 100.00%,which was higher than that in the control group(80.95%),and the difference was statistically significant(P<0.05).Conclusion In improving the preinspection and analysis stage of the hospital,the implementation of full-process information management plays an important role in improving the overall operational efficiency and patient satisfaction of the hospital.

关 键 词：全程信息化管理 检验分析前阶段 管理质量 满意度 

分 类 号：R197.323[医药卫生—卫生事业管理]