基于行政职能视角下门诊管理工作的研究与思考  

Research and Thinking on Outpatient Management from the Perspective of Administrative Functions

作　　者：牛昕 陆爱洁 潘扬扬 NIU Xin;LU Aijie;PAN Yangyang(Outpatient Office,Tianjin Chest Hospital,Tianjin,300350 China;Medical Department,Tianjin Chest Hospital,Tianjin,300350 China)

机构地区：[1]天津市胸科医院门诊办公室,天津300350 [2]天津市胸科医院医务科,天津300350

出　　处：《中国卫生产业》2024年第2期242-244,248,共4页China Health Industry

摘　　要：本文旨在从行政职能的视角,面向三级公立医院构建门诊运行的管理机制,把控门诊质量管理,分析和改进门诊医疗质量控制,建立一系列长效发展机制来确保患者得到更高效、更人性化和专业化的优质服务,进而提高医院门诊管理水平。This article aimed to build a management mechanism for outpatient operations in tertiary public hospitals from the perspective of administrative functions,control outpatient quality management,and analyze and improve outpatient medical quality control,establish a series of long-term development mechanisms to ensure that patients receive more efficient,more humane and professional high-quality services,thereby improving the hospital's outpatient management level.

关 键 词：行政职能 门诊管理 质量管理 

分 类 号：R19[医药卫生—卫生事业管理]