柔性管理模式对年轻护士工作压力、应对方式及职业倦怠感的影响  

The Impact of Flexible Management Model on Young Nurses'Work Stress,Coping Styles and Professional Burnout

作　　者：赵晓芳[1] ZHAO Xiaofang(Nursing Department,Danyang Yunyang People's Hospital,Danyang,Jiangsu Province,212300 China)

机构地区：[1]丹阳市云阳人民医院护理部,江苏丹阳212300

出　　处：《中国卫生产业》2024年第3期26-29,共4页China Health Industry

摘　　要：目的探讨柔性管理模式对年轻护士工作压力应对方式及职业倦怠感的影响。方法随机选取2023年1—12月丹阳市云阳人民医院任职的72名年轻护士作为研究对象,于2023年6月开始对年轻护士实施柔性管理模式,采用问卷调查形式对柔性管理模式实施前(2023年1—5月,常规管理模式)、实施后(2023年6—12月,柔性管理模式)年轻护士的工作压力、应对方式、职业倦怠感、工作能力展开评价。结果与实施前比较,实施后年轻护士的护理专业及工作、工作环境及资源、工作量及时间分配、管理及人际关系、患者护理等方面的工作压力评分均更低,差异有统计学意义(P均<0.05);实施后年轻护士的积极应对评分更高、消极应对评分则更低,差异有统计学意义(P均<0.05);实施后年轻护士的个人成就感评分更高、情绪衰竭与去人格化评分则更低,差异有统计学意义(P均<0.05);实施后年轻护士的工作能力各项(基础护理、病房护理、健康宣教、护理文书)评分更高,差异有统计学意义(P均<0.05)。结论柔性管理模式应用于年轻护士的管理中,可减轻年轻护士的工作压力与职业倦怠感,提高其积极应对性与护理工作能力。Objective To explore the impact of flexible management model on young nurses'coping styles and job burnout.Methods A total of 72 young nurses working in Yunyang People's Hospital of Danyang City from January to December 2023 were randomly selected as the research objects.The flexible management model was implemented for young nurses in June 2023.A questionnaire survey was condacted to evaluate the work pressure,coping style,burnout and work ability of young nurses before(routine management model,January to may 2023)and after(flexible management model,June to December 2023)the implementation of flexible management model.Results Compared with before the implementation,the work stress scores of the young nurses after the implementation were lower in the aspects of nursing major and work,working environment and resources,workload and time allocation,management and interpersonal relationship,and patient nursing,with statistical significance(all P<0.05).After implementation,the positive coping scores of young nurses were higher and the negative coping scores were lower,and the differences were statistically significant(both P<0.05).After implementation,the scores of personal accomplishment of young nurses were higher,but emotional exhaustion and depersonalization scores were lower,the differences were statistically significant(both P<0.05).After implementation,the scores of young nurses'working ability(basic nursing,ward nursing,health education,nursing documents)were higher,and the differences were statistically significant(all P<0.05).Conclusion The application of flexible management model in the management of young nurses can reduce the work pressure and professional burnout of young nurses and improve their active coping and nursing work ability.

关 键 词：柔性管理模式 年轻护士 工作压力 应对方式 职业倦怠感 工作能力 

分 类 号：R19[医药卫生—卫生事业管理]