护士弹性排班结合人性化管理在胸外科护士管理中的应用效果分析  

Effect of Flexible Scheduling of Nurses Combined with Humanized Management in the Management of Thoracic Surgery Nurses

作　　者：孙中芳 王菲菲 SUN Zhongfang;WANG Feifei(Department of Nursing,Shandong Guoxin Yiyang Group Zaozhuang Hospital,Zaozhuang,Shandong Province,277100 China;Department of Thoracic Surgery,Shandong Guoxin Yiyang Group Zaozhuang Hospital,Zaozhuang,Shandong Province,277100 China)

机构地区：[1]山东国欣颐养集团枣庄医院护理部,山东枣庄277100 [2]山东国欣颐养集团枣庄医院胸外科,山东枣庄277100

出　　处：《中国卫生产业》2024年第3期38-41,共4页China Health Industry

摘　　要：目的分析护士弹性排班结合人性化管理在胸外科护士管理中的应用效果。方法选取2021年1月—2022年12月山东国欣颐养集团枣庄医院胸外科的20名护士作为研究对象,其中2021年1—12月期间,对护士采取常规管理措施,2022年1—12月期间实施护士弹性排班结合人性化管理(新管理方式),比较不同管理方式下护士的工作情况。结果和常规管理下相比,新管理方式下护士情感枯竭、去人格化倾向评分较低,个人成就感评分高,差异有统计学意义(P均<0.05);新管理方式下,护士的各项满意度评分均较高,包括被认可及表扬、排班设置、家庭与工作可平衡等方面,差异有统计学意义(P均<0.05);在职业获益感评分中,新管理方式下护士职业保障、职业感及职业价值评分均比常规管理下高,差异有统计学意义(P均<0.05)。结论胸外科护士管理中,通过采取弹性排班结合人性化管理模式,提升了护士的工作满意度和职业获益感,减轻了护士的职业倦怠感,提升了个人成就感,可以帮助提升护士工作积极性。Objective To analyze the effect of flexible scheduling of nurses combined with humanized management in the management of thoracic surgery nurses.Methods A total of 20 nurses from the Department of Thoracic Surgery of Shandong Guoxin Yiyang Group Zaozhuang Hospital from January 2021 to December 2022 were selected as study objects.From January to December 2021,routine management measures were adopted for nurses,and from January 2022 to December 2022,flexible scheduling of nurses combined with humanized management(new management style)were implemented.The work of nurses under different management styles were compared.Results Under the new management style,the score of emotional exhaustion and depersonalization tendency were lower than those under the routine management,and the score of personal accomplishment was higher than that under the routine management,the differences were statistical significance(all P<0.05).Under the new management style,the satisfaction scores of nurses were higher,including recognition and praise,scheduling,balance between family and work,and total satisfaction scores,the differences were statistical significance(all P<0.05).In the score of the sense of career benefit,the scores of job security,sense of career and career value under the new management style were higher than those under the routine management,the differences were statistical significance(all P<0.05).Conclusion In the management of thoracic surgery nurses,flexible scheduling combined with humanized management mode can improve nurses'job satisfaction and sense of career benefit,reduce nurses'sense of job burnout and enhance their personal achievement,which can help improve nurses'work enthusiasm.

关 键 词：护士弹性排班 人性化管理 胸外科 护理管理 

分 类 号：R19[医药卫生—卫生事业管理]