基于AWAHP的调度员疲劳致因研究  

Research on causes of dispatcher fatigue based on AWAHP

作　　者：陈亮 郑伟 CHEN Liang;ZHENG Wei(School of Electronic Information Engineering,Beijing Jiaotong University,Beijing 100044,China;National Research Center of Railway Safety Assessment,Beijing Jiaotong University,Beijing 100044,China;Collaborative Innovation Center of Railway Traffic Safety,Beijing Jiaotong University,Beijing 100044,China)

机构地区：[1]北京交通大学电子信息工程学院,北京100044 [2]北京交通大学国家轨道交通安全评估研究中心,北京100044 [3]北京交通大学轨道交通安全协同创新中心,北京100044

出　　处：《中国安全科学学报》2024年第4期42-49,共8页China Safety Science Journal

基　　金：中央高校基本科研业务费专项资金资助(2022JBXT003)。

摘　　要：为进一步保障铁路运营安全,调研分析铁路列车调度员疲劳因素,首先,针对铁路调度员工作内容的特点,在查阅相关文献、咨询调度专家、人因工程专家的基础上,建立列车调度员疲劳致因评价指标体系,该指标体系包括工作内容、轮岗安排、人员素质、外界因素4个一级指标和18个二级指标;其次,采用自适应加权的层次分析法(AWAHP)计算不同专家自身评价的权重,并求得最终指标的加权权重;最后,以某铁路局调度中心为例,运用AWAHP综合评价调度员疲劳致因指标的权重。结果表明:应急突发处置、作业时间段、持续作业时间、线路繁忙程度、工作复杂程度是影响调度员疲劳的显著因素,有效识别铁路列车调度员疲劳的关键因素,并针对关键因素进行分析与对策建议。In order to further ensure the safety of railway operation,this article conducted a survey and analysis on the fatigue factors of railway train dispatchers.Firstly,according to the characteristics of the work content of railway train dispatchers,a fatigue causation evaluation index system for railway train dispatchers was established based on extensive literature review,consultation with railway train dispatching experts and human factors engineering experts.The index system consists of four first-level indicators:work content,job rotation arrangement,personnel quality,and external factors,as well as 18 second-level indicators.Secondly,AWAHP method was used to calculate the weight of different experts'own evaluation were calculated and the final weights of the final indicators were obtained.Finally,the dispatch center of a certain railway bureau was taken as an example for a comprehensive evaluation of the impact weights of dispatcher fatigue-cause factors based on AWAHP.The results show that emergency response,operation time period,continuous operation time,railway busy degree,and work complexity are the significant factors affecting dispatcher fatigue.The key factors of railway train dispatcher fatigue were effectively identified,and analysis and countermeasures were proposed for the key factors.

关 键 词：自适应加权层次分析法(AWAHP) 铁路列车调度员 疲劳致因 评价指标体系 综合评价 

分 类 号：X951[环境科学与工程—安全科学]