任务技术匹配理论及其在信息系统研究领域的应用与展望  

Task-Technology Fit Theory and Its Application and Prospect in the Field of Information System Research

作　　者：闫薇宇 吴建华[1] 袁勤俭[1] Yan Weiyu;Wu Jianhua;Yuan Qinjian(School of Information Management,Nanjing University,Nanjing 210023,China)

机构地区：[1]南京大学信息管理学院,江苏南京210023

出　　处：《现代情报》2024年第7期147-154,共8页Journal of Modern Information

基　　金：江苏省高校社会科学研究重大项目“集成超越推动江苏数字经济高质量发展对策研究”(项目编号:2021SJZDA043);江苏省文化和旅游科研重点课题“新时代我省智慧旅游高质量发展路径研究”(项目编号:22ZD04);南京大学新时代文科卓越研究计划“中长期研究专项”课题“数字化转型的实践逻辑与理论创新研究”(项目编号:2022041)。

摘　　要：[目的/意义]帮助学界深入了解任务技术匹配理论的发展进程及其在信息系统领域的应用现状,为后续研究提供参考。[方法/过程]通过对信息系统领域中使用任务技术匹配理论的相关文献进行检索与梳理,系统性地归纳了当前研究的成果、局限及未来的研究方向。[结果/结论]任务技术匹配理论在信息系统领域的应用研究主要集中在用户使用信息技术意愿、用户使用信息技术绩效、信息技术对用户满意度影响、用户持续使用信息技术意愿4个方面;研究存在“对群体层面的研究有所欠缺”“较少关注用户的认知和情感状态”“缺乏技术在不同场景下的横向对比”“缺乏引入新型技术可行性的研究”等局限性;不断扩充任务技术匹配理论的内涵和应用、对技术在不同场景的应用进行横向对比、探索新型技术新的应用场景是未来值得关注的研究方向。[Purpose/Significance]To help the academic community to deeply understand the development process of task-technology fit theory and its application status in the field of information systems,and to provide reference for the follow-up research.[Method/Process]By searching and sorting out the relevant literature on the use of task-technology fit theory in the field of information systems,the achievements,limitations and future research directions of current research were systematically summarized.[Results/Conclusion]The application research of task-technology fit theory in the field of information system mainly focuses on four aspects:users willingness to use information technology,users performance in using information technology,the influence of information technology on users satisfaction,and users willingness to use information technology continuously.There are some limitations in the research,such as“lack of research on group level”,“less attention to users cognitive and emotional state”,“lack of horizontal comparison of technologies in different scenarios”and“lack of research on the feasibility of introducing new technologies”.Expanding the connotation and application of task-technology fit theory,comparing the application of technology in different scenarios and exploring new application scenarios of new technologies are the research directions worthy of attention in the future.

关 键 词：任务技术匹配 信息系统 使用意愿 绩效 满意度 

分 类 号：G201[文化科学—传播学]