图书馆基于信息迷雾生成机理的服务策略研究  

Research on Service Strategies of Libraries Based on the Formation Mechanism of Disinformation

作　　者：张海 孔晔晗[3] Zhang Hai;Kong Yehan

机构地区：[1]嘉兴南湖学院商贸管理学院 [2]南京农业大学信息管理学院 [3]中国农业科学院农业信息研究所

出　　处：《图书馆建设》2024年第2期127-136,共10页Library Development

基　　金：浙江省教育厅一般项目“移动商务用户流失行为的形成机理及应对策略研究”,项目编号:Y202250326;浙江省高校领军人才(青年优秀人才)培养计划的阶段性成果之一。

摘　　要：通过半结构访谈和深度访谈的形式搜集原始研究数据进行编码处理,借鉴现象学质性研究方法,从还原性、本原性和先验还原三个角度系统厘清和阐释信息迷雾现象的生成机理和运行规律,研究结果显示,在促使用户形成信息迷雾的过程中,行为主体因素是内在动因,社会情境因素是外在动因,行为客体因素是间接动因,信息媒介是技术动因。基于此,图书馆应加强信息迷雾问题研究,提升用户信息素养;引入信息技术监督机制,完善图书馆的信息服务;加强网络信息的审核与监管,净化网络用户信息环境。In this study,the original research data collected in the form of semi-structured interview and in-depth interview are coded and processed,and the formation mechanism and operation rules of disinformation are systematically explained by using the qualitative research methods of phenomenology.The research results show that the behavior subject is the internal motivation and social situation is the eternal motivation,and behavior object is the indirect factor and information media is the technical factor during the process of how disinformation spreads among users.Based on this discovery,libraries should enhance their study of disinformation,promote their users'information literacy.introduce the information technology monitoring mechanism,and improve their information services.At the same time,efforts are suggested to be dedicated to screening and monitoring online information transmission and purifying the users'online information environment.

关 键 词：信息迷雾 生成机理 现象学研究 图书馆治理 信息素养 

分 类 号：G252[文化科学—图书馆学]