“人工智能+大数据”在医院服务流程管理中的应用与实践  

The Application and Practice of“Artificial Intelligence+Big Data”in Hospital Service Process Management

作　　者：聂柔佳[1] 李吉 李旭东[1] Nie Roujia;Li Ji;Li Xudong(China-Japan Union Hospital of Jilin University,Changchun,Jilin,130033,China;不详)

机构地区：[1]吉林大学中日联谊医院,吉林长春130033

出　　处：《中国医院管理》2024年第7期94-96,共3页Chinese Hospital Management

摘　　要：智慧医疗和数字化转型是医疗领域发展的方向。以吉林大学中日联谊医院实践为例,探讨了“人工智能+大数据”在医院精细化服务流程管理中的应用,着重分析其在提升医疗服务水平和满足患者需求方面的潜在优势。通过智慧医疗路径设计和构建精细化智慧管理服务流程的框架,为医院数字化转型提供思路和方法。Smart healthcare and digital transformation are the directions for development in the medical field.By Jilin University China-Japan Friendship Hospital Practice as an example,it explores the application of“artificial intelligence+big data”in the refined management service process of hospitals,focusing on its potential advantages in improving the level of medical services and meeting patient needs.By delving into the overall architecture of smart healthcare path design and refined smart management service processes,it aims to provide innovative ideas and effective methods for the digital transformation of the medical industry.

关 键 词：人工智能 大数据 精细化管理 服务流程 

分 类 号：R197.323.1[医药卫生—卫生事业管理]