人工智能时代提升社会和谐度面临的机遇、挑战与治理愿景  

Opportunities,Challenges,and Governance Vision for Enhancing Social Harmony in the Era of Artificial Intelligence

作　　者：何云峰[1] HE Yunfeng(Institute of Knowledge and Value Sciences,Shanghai Normal University,Shanghai 200234,China)

机构地区：[1]上海师范大学知识与价值科学研究所,上海200234

出　　处：《上海市社会主义学院学报》2024年第4期24-37,共14页Journal of Shanghai Institute of Socialism

基　　金：国家社会科学基金项目“马克思《资本论》中的劳动辩证法思想研究”(23CKS008);广东省普通高校特色创新类项目“新时代劳动教育的劳动伦理机制研究”(2022WTSCX169)。

摘　　要：社会和谐是美好生活的重要标志。在人工智能被广泛而深入运用的时代,社会和谐度的提升获得了前所未有的机遇。人工智能的运用可以使人类获得更多的交往互动的自由时间;人类相互交往的空间范围也会得到极大扩展;人工智能时代,社会透明度显著增加,从而有利于保障社会公平;并且,通过社会治理技术的中立化克服人为的偏见和歧视,从而提升社会的和谐程度。不过,人工智能在增进社会和谐度的同时,也提出了诸多挑战。人工智能改变了文化主体在场性,给文化的历史传承和赓续提出了前所未有的挑战,致使文化传承的代际和谐功能受到威胁;人工智能带来的高暴露可能吞噬社会公信力,撕裂各种人群,放大利益和诉求差距,从而威胁社会和谐;人工智能的运用可能引发贫富差距扩大并导致阶层固化,从而在很大程度上会激发不同收入人群之间的矛盾和冲突,带来诸多不和谐因素;人工智能时代也可能引发新的社会公正问题,并进而挑战社会和谐度;人工智能时代还不可避免地给隐私保护提出挑战,并进而威胁社会和谐度。面对人工智能的双刃剑作用,人类要从强化社会治理着手,充分利用其积极方面,并消解其消极方面,从而不断提升社会和谐度。Social harmony is an important indicator of a good life.In the era of widespread and in-depth application of artificial intelligence(AI),the enhancement of social harmony has encountered unprecedented opportunities.The application of AI can provide humans with more free time for communication and interaction,and the spatial scope of human interaction will also be greatly expanded.In the era of AI,social transparency significantly increases,which is conducive to ensuring social equity.Moreover,by neutralizing the social governance technology,human prejudice and discrimination can be overcome,thereby enhancing the harmony of society.However,while AI enhances social harmony,it also presents numerous challenges.AI has altered the presence of cultural subjects,posing unprecedented challenges to the historical transmission and continuity of culture,thereby threatening the intergenerational harmony function of cultural heritage.The high exposure brought by AI may erode public trust,tear apart various groups,and magnify the gap between interests and demands,thereby threatening social harmony.The use of AI may lead to the widening of the wealth gap and cause class solidification,which can largely stimulate contradictions and conflicts between different income groups,bringing many discordant factors.The era of AI may also trigger new issues of social justice,thereby challenging the degree of social harmony.The era of AI also inevitably poses challenges to privacy protection,which in turn threatens the degree of social harmony.Faced with the double-edged sword effect of AI,humanity should start with strengthening social governance,fully utilize its positive aspects,and mitigate its negative aspects,thereby continuously improving the degree of social harmony.

关 键 词：人工智能 社会和谐 社会公平 社会治理 深层民生保障 

分 类 号：C97[经济管理—劳动经济]