绩效目标分层管理模式在医疗设备采购过程管理中的价值研究  

Study on the value of hierarchical management model of performance objectives in the process management of medical equipment procurement

作　　者：钱玉松[1] 李宏鹏[2] 李云倩 李晓晴[2] 戴璇 高静 田秀兰 Qian Yusong;Li Hongpeng;Li Yunqian;Li Xiaoqing;Dai Xuan;Gao Jing;Tian Xiulan(General Services Office,Beijing Youan Hospital,Capital Medical University,Beijing 100069,China;Procurement Center,Beijing Youan Hospital,Capital Medical University,Beijing 100069,China)

机构地区：[1]首都医科大学附属北京佑安医院总务处,北京100069 [2]首都医科大学附属北京佑安医院采购中心,北京100069

出　　处：《中国医学装备》2024年第7期149-154,共6页China Medical Equipment

摘　　要：目的:构建绩效目标分层管理模型,探讨其在医疗设备采购过程管理中的应用价值。方法:从医疗设备采购申报层、过程层、使用层和处置层筛选采购绩效评价指标,采用熵权法和数据包络分析(DEA)法制定综合评价模型,形成人员、制度、数据和设备层面的过程管理方案。选取2019—2022年北京佑安医院采购的717台医疗设备,根据绩效目标评价方法不同分别采用传统管理模式(348台)和分层管理模式(369台)管理,对比不同管理模式下医疗设备采购的绩效目标完成度、采购过程管理质量和临床配置管理满意度。结果:采用分层管理模式的369台设备包括手术室设备、实验室设备、住院治疗设备、消毒供应设备及其他医疗设备,其采购的绩效目标完成度分别为(96.10±3.46)%、(96.76±2.65)%、(95.59±2.52)%、(96.06±2.34)%和(96.88±1.75)%,均高于传统管理模式,差异有统计学意义(t=2.663、2.801、2.858、4.111、3.548,P<0.05);采用分层管理模式的医疗设备采购申报层、过程层、使用层和处置层的综合评价DEA有效率分别为96.7%、98.6%、94.6%和99.7%,均高于传统管理模式,差异有统计学意义(χ^(2)=10.983、9.327、7.270、12.309,P<0.05);临床科室使用管理人员对采用分层管理模式的设备采购和使用平均满意度分别为(95.82±2.83)%和(97.25±1.96)%,均高于传统管理模式,差异有统计学意义(t=5.575、5.248,P<0.05)。结论:分层管理模式能够有效落实医疗设备采购绩效目标,提高医疗设备采购过程管理质量,提升采购后配置临床科室使用和管理人员满意度,保障设备运行质量。Objective:To construct a hierarchical management model of performance objectives,and to explore its application value in the management of medical equipment procurement process.Methods:The procurement performance evaluation indicators were screened from the medical equipment procurement declaration level,process level,use level and disposal level,and the comprehensive evaluation model was developed by entropy weight method and data envelopment analysis(DEA)method to form the process management plan at the level of personnel,system,data and equipment.A total of 717 sets of medical equipment purchased by Beijing Youan Hospital from 2019 to 2022 were selected,and the conventional management mode(348 units)and hierarchical management mode(369 units)were used for management according to different performance objectives evaluation methods.The performance objectives achievement,the quality of procurement process management and the satisfaction of clinical allocation management of medical equipment procurement under different management modes were compared.Results:The 369 units of equipment under the hierarchical management model included operating room equipment,laboratory equipment,inpatient treatment equipment,disinfection supply equipment and other medical equipment,and the performance objectives achievement of the procurement were(96.10±3.46)%,(96.76±2.65)%,(95.59±2.52)%,(96.06±2.34)%and(96.88±1.75)%,respectively,which were higher than those of the management model,the difference was statistically significant(t=2.663,2.801,2.858,4.111,3.548,P<0.05)The effective ratio of DEA in the comprehensive evaluation of the medical equipment procurement declaration level,process level,use level and disposal level under the hierarchical management model were 96.7%,98.6%,94.6%and 99.7%,respectively,which were higher than those of the conventional management model,the difference was statistically significant(χ^(2)=10.983,9.327,7.270,12.309,P<0.05).The satisfaction of clinical departments with the procurement and use of medic

关 键 词：绩效目标 分层管理 设备采购 数据包络分析(DEA)法 熵权法 

分 类 号：R197.39[医药卫生—卫生事业管理]