第三方物流服务商选择标准与研究方法的演变趋势研究  

Research on Evolution Trend of Criteria and Research Methods of Third-party Logistics Provider Selection

作　　者：郭杰群 Dang Viet Linh GUO Jiequn;DANG Viet Linh(Ningbo China Institute for Supply Chain Innovation,Ningbo 315832,China)

机构地区：[1]宁波(中国)供应链创新学院,浙江宁波315832

出　　处：《物流技术》2024年第6期46-64,共19页Logistics Technology

基　　金：宁波市泛3315项目(2020B-13-6)。

摘　　要：对于在当今动态的商业环境中寻求提高供应链绩效的组织来说,选择第三方物流(3PL)提供商是一项至关重要的战略决策。分析了2002—2023年发表的116篇学术文章,鉴别并探讨了3PL选择决策中的三类方法:多标准决策(MCDM)、数学规划(MP)和人工智能集成(AI)。此外,基于这些论文所采用的高达1 552个标准,提出了一个普遍适用的三层分析框架,并就五个关键方面:业务实力和声誉、服务质量、成本和定价、技术能力、可持续性进行了阐述。强调了在3PL选择中除了传统标准之外,还需要对技术和可持续性进行更为全面的评估。Third-party logistics(3PL)provider selection is a crucial strategic decision for organizations aiming to enhance supply chain performance in today's dynamic business environment.This study explores the evolution of decision-making approaches for 3PL provider selection by analyzing 116 research articles published between 2002 and 2023.The primary objective is to identify the methodologies used in 3PL pro-vider selection and propose a comprehensive evaluation framework for future decision-making.A comprehensive systematic review was conducted over the research articles,supported by descriptive analysis and keyword co-occurrence analysis overlaid with average publication year and the average normal-ized number of citations,to track the evolution of 3PL provider selection methodologies and highlight changes in criteria prominence and relationships over time.The study divided the decision-making methods into three main categories:multi-criteria decision mak-ing(MCDM),mathematical programming(MP),and artificial intelligence(AI).MCDM emerges as the most preferred approach among scholars.Findings reveal that these methodologies have advanced significant-ly by addressing traditional limitations,adopting data-driven approaches,integrating hybrid methods,manag-ing uncertainty,and refining criteria development processes.The study analyzed criteria distributions using data from reviewed publications,highlighting considerable diversity in selection criteria throughout the literature.This emphasizes the need for a unified and coherent framework to guide effective 3PL provider selection.Therefore,the study proposed a universally applicable three-layered criteria framework focusing on five key aspects:business strength and prestige,service excel-lence,cost and pricing,technology capabilities,and sustainability(measured by environmental,social,and governance metrics).This framework is developed based on an analysis of 1,552 selection criteria extracted from reviewed publications.Its credibility,completeness,and practical relevance

关 键 词：第三方物流服务商 物流外包 可持续采购 

分 类 号：F253[经济管理—国民经济]