一种应用于自助服务终端的AI智能摄像头模组设计研究  

Design and research of AI intelligent camera module applied to self-service terminal

作　　者：安静 姚海棠 AN Jing;YAO Haitang(Inspur Intelligent Terminal Co.,LTD.,Jinan 250014,China;Saic General Dongyue Powertrain Co.,LTD.,Yantai 264006,China)

机构地区：[1]浪潮智能终端有限公司,山东济南250014 [2]上汽通用东岳动力总成有限公司,山东烟台264006

出　　处：《齐鲁工业大学学报》2024年第4期25-29,共5页Journal of Qilu University of Technology

摘　　要：自助服务终端在现代服务业中扮演着关键的角色,它通过综合运用人脸识别、指纹识别等生物识别技术以及各种输入输出设备,可以高效精准的确认客户身份,为客户提供更加高效便捷的自助服务体验。但目前自助服务终端普遍存在人脸识别准确率低,其中一个主要的原因就是设备人脸的拍摄角度无法适应不同身高的客户群体,导致业务办理过程中经常出现人脸识别失败,业务办理无法正常完成。针对这一问题,提出了一种创新的解决方案,将AI技术与摄像头角度智能调节相结合,显著提升自助服务终端对不同身高用户的适应性,并从根本上改善用户的服务体验。该研究为自助终端行业的技术进步和创新发展提供可参考的实践经验。Self-service terminals play a key role in the modern service industry.Through the comprehensive use of face recognition,fingerprint recognition and other biometric technologies as well as various input and output devices,they can efficiently and accurately confirm customer identity and provide customers with a more efficient and convenient self-service experience.However,at present,self-service terminals generally have low face recognition accuracy,and one of the main reasons is that the shooting angle of the device s face can not adapt to customer groups of different heights,resulting in frequent face recognition failures in the process of business processing,and business processing can not be completed normally.In response to this pain point,this paper proposes an innovative solution,which combines AI technology with intelligent adjustment of camera angle,significantly improves the adaptability of self-service terminals to users of different heights,and fundamentally improves the service experience of users.Through in-depth analysis of the existing technology problems,this paper puts forward a complete set of technical solutions,including system architecture design,key technology realization and advantages and characteristics,to provide practical experience for the technical progress and innovative development of the self-service terminal industry.

关 键 词：自助服务终端 摄像头 智能调节 

分 类 号：TP3[自动化与计算机技术—计算机科学与技术]