基于全面质量管理的医用超声设备使用管理标准化路径研究  

Research on the standardized path of medical ultrasound equipment use and management based on total quality management

作　　者：蒋碧菊 宋国伟 曾琮皓 王书琴 贾叙锋[3] Jiang Biju;Song Guowei;Zeng Conghao;Wang Shuqin;Jia Xufeng(Central Sterile Services Department,The People's Hospital of Jianyang,Jianyang 641400,China;Department of Medical Equipment,The People's Hospital of Jianyang,Jianyang 641400,China;Department of Spine Surgery,The People's Hospital of Jianyang,Jianyang 641400,China)

机构地区：[1]简阳市人民医院消毒供应中心,简阳641400 [2]简阳市人民医院医学装备部,简阳641400 [3]简阳市人民医院脊柱外科,简阳641400

出　　处：《中国医学装备》2024年第8期153-158,共6页China Medical Equipment

摘　　要：目的:研究基于全面质量管理的医用超声设备使用管理标准化路径,提高医用超声设备在临床诊疗活动中的服务水平。方法:依据医用超声设备使用流程确定风险节点,采用超声设备质量评估模型和概率图模型分析设备使用风险的形成路径和损伤概率,并基于时间控制和规范使用模式制定医用超声设备使用管理标准化路径。选取2022—2023年简阳市人民医院临床在用的35台医用超声设备,将2022年期间在用的33台医用超声设备使用管理采用常规管理模式,将2023年期间在用的35台(新增2台)医用超声设备使用管理采用全面质量管理模式。对比不同模式下的设备运行质量、风险比例和服务效果的差异。结果:采用全面质量管理模式的医用超声诊断设备、医用超声治疗设备和其他医用超声设备的故障率分别为(0.763±0.68)%、(0.833±0.65)%和(0.969±0.64)%,均低于常规管理模式,差异有统计学意义(t=3.331、5.348、5.940,P<0.05);采用全面质量管理模式的医用超声设备零部件损坏、诊疗延误、资源浪费和社会影响等风险问题的比例分别为(2.023±0.99)‰、(1.569±0.89)‰、(2.541±1.05)‰和(1.238±0.63)‰,均低于常规管理模式,差异有统计学意义(t=3.935、3.676、5.699、3.189,P<0.05);参与医用超声设备使用管理的临床医生、护士、操作技师、装备工程师及管理人员对采用全面质量管理模式的服务效果评分分别为(95.797±2.13)分、(93.880±2.12)分、(94.605±1.91)分、(91.387±3.20)分和(96.275±1.82)分,均高于常规管理模式,差异有统计学意义(t=4.536、5.477、6.869、2.943、4.673,P<0.05)。结论:基于全面质量管理的医用超声设备使用管理标准化路径,能够改善设备运行质量,降低临床使用风险,提升临床服务水平。Objective:To study the standardization path of medical ultrasound equipment management based on total quality management,and to improve the service level of medical ultrasound equipment in clinical diagnosis and treatment activities.Methods:According to the process of medical ultrasound equipment use,the risk nodes were determined,the formation path and damage probability of equipment use risk were analyzed by probabilistic graphical model,and the standardized path of medical ultrasound equipment use was formulated based on time control and standardized use mode.35 medical ultrasound equipment in clinical use in The People's Hospital of Jianyang from 2022 to 2023 were selected,the use and management of 33 medical ultrasound equipment in 2022 were managed in the conventional management mode(33 units),and the use and management of 35 medical ultrasound equipment in 2023(2 new units)were adopted in the total quality management mode.The difference in equipment operation quality,risk ratio and service effect under different modes were compared.Results:The failure rates of medical ultrasound diagnostic equipment,medical ultrasound treatment equipment and other medical ultrasound equipment using the total quality management model were(0.763±0.68)%,(0.833±0.65)%and(0.969±0.64)%,respectively,which were lower than those of the conventional management mode,the difference was statistically significant(t=3.331,5.348,5.940,P<0.05).The proportion of risk problems such as component damage,delayed diagnosis and treatment,resource waste and social impact of medical ultrasound equipment using total quality management mode were(2.023±0.99)‰,(1.569±0.89)‰,(2.541±1.05)‰and(1.238±0.63)‰,respectively,which were lower than those of the conventional management mode,the difference was statistically significant(t=3.935,3.676,5.699,3.189,P<0.05).The scores of clinicians,nurses,operating technicians,equipment engineers and management personnel involved in the use and management of medical ultrasound equipment were for the servi

关 键 词：全面质量管理 管理标准 概率图模型 风险节点 使用规范 

分 类 号：R197.39[医药卫生—卫生事业管理]