医院信息管理系统对改善医患关系的影响  

Influence of Hospital Information Management System on Improving Doctor-patient Relationship

作　　者：黄俊霖 HUANG Junin(Second Affiliated Hospital of Guangxi Medical University,Nanning Guangxi 530000,China)

机构地区：[1]广西医科大学第二附属医院,广西南宁530000

出　　处：《信息与电脑》2024年第11期212-214,共3页Information & Computer

摘　　要：医院信息管理系统在改善医患关系方面发挥着重要作用。本文分析了该系统对医患关系的影响,主要包括:优化就医流程,提高患者满意度;加强医患沟通,增进相互理解;降低医疗风险,提升医疗质量;提高服务透明度,减少误解纠纷。研究发现,医院信息管理系统通过整合医疗资源,实现患者信息数字化管理,简化就医流程,提供便捷沟通渠道,有效改善了医患关系,提高了医疗服务质量和患者满意度。Hospital information management systems play a crucial role in improving doctor-patient relationships.This paper analyzes the impact of such systems on doctor-patient relations,primarily focusing on:optimizing medical processes to enhance patient satisfaction;strengthening doctor-patient communication to promote mutual understanding;reducing medical risks to improve healthcare quality;and increasing service transparency to minimize misunderstandings and disputes.The study finds that hospital information management systems effectively improve doctor-patient relationships and increase both healthcare service quality and patient satisfaction by integrating medical resources,digitalizing patient information management,simplifying medical procedures,and providing convenient communication channels.

关 键 词：医患关系 医院信息化 医院信息管理系统 

分 类 号：R197.3[医药卫生—卫生事业管理]